A customer experience about Luton And Dunstable Hospital

Status: Approved

#ExpectationsExceeded #Service  Grateful Elated Special 

Kindly shared by J. Russell

What happened

My daughter went into anaphylactic shock from eating an egg. Everyone from the Ambulance service to the Paediatrics were immense. They saved my girl’s life. I would highly recommend the paediatrics department at this hospital.

The impact it had

They saved my daughter’s life.

Where this happened

In Person

Luton And Dunstable Hospital Customers

Most talked about by Luton And Dunstable Hospital customers

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How this makes Luton And Dunstable Hospital customers feel

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50% Expectations Exceeded
Feelings:

Grateful

Elated

Special

50% Service
Feelings:

Grateful

Elated

Special

Healthcare Customers

Most talked about by Healthcare customers

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How this makes Healthcare customers feel

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40% Expectations Exceeded
Feelings:

Special

Grateful

Elated

Happy

Inspired

20% Service
Feelings:

Grateful

Special

Elated

Happy

20% Communication
Feelings:

Special

Grateful

Happy

Inspired

20% Quality
Feelings:

Grateful

Special

Inspired

Elated

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Least positive experiences about Healthcare companies

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  1. Luton And Dunstable Hospital
  2. Lister Hospital
  3. Royal Sussex County Hospital
  4. NHS