Kindly shared by Anonymous
What happened
Moved to Bulb on price initially however their customer service (by person or by app) has been impressive, so easy and customer focused I have been telling everyone!
The impact it had
I tell everyone how great Bulb are to deal with!
Where this happened
On a mobile app
Bulb Customers
Most talked about by Bulb customers
How this makes Bulb customers feel
Delighted
Happy
Pleased
Delighted
Happy
Pleased
Pleased
Delighted
Happy
Utilities Customers
Most talked about by Utilities customers
How this makes Utilities customers feel
Frustrated
Anxious
Annoyed
Furious
Sad
Offended
Let down
Disappointed
Other
Frustrated
Let down
Anxious
Annoyed
Furious
Disgusted
Other
Frustrated
Furious
Anxious
Sad
Offended
Frustrated
Let down
Annoyed
Furious
Anxious
Disgusted
Disappointed
Let down
Other
Anxious
Annoyed
Frustrated
Furious
Frustrated
Annoyed
Disgusted
Let down
Other
Anxious
Annoyed
Furious
Frustrated
Other
Anxious
Delighted
Happy
Pleased
Annoyed
Other
Anxious
Frustrated
Let down
Delighted
Happy
Pleased
Pleased
Delighted
Happy
Frustrated
Sad
Offended
Frustrated
Let down
Annoyed