A compliment about Amazon by j buckenham

Kindly shared by j. buckenham

Submit a complaint Submit a compliment

What happened

i received fast service product arrived fast and in perfect condition

The impact it had

made me want to use more often

Where this happened

On the phone

Amazon Customers

Most talked about by Amazon customers

High

Low

How this makes Amazon customers feel

High

Low

18% Expectations Exceeded

Feelings:

Satisfied

Pleased

Happy

Delighted

Overjoyed

Grateful

14% Service

Feelings:

Satisfied

Happy

Grateful

Delighted

Pleased

14% Customer Service

Feelings:

Furious

Disgusted

Annoyed

Frustrated

Miffed

14% Delivery

Feelings:

Annoyed

Miffed

9% Delay

Feelings:

Annoyed

Furious

Disgusted

9% Communication

Feelings:

Happy

Grateful

Delighted

Satisfied

5% Delivery

Feelings:

Pleased

Satisfied

Happy

5% Financial Loss

Feelings:

Furious

Disgusted

Frustrated

5% Quality of product

Feelings:

Furious

Disgusted

Frustrated

5% Inconvenienced

Feelings:

Annoyed

Miffed

5% Rudeness

Feelings:

Furious

Annoyed

Disgusted

Online Retailer Customers

Most talked about by Online Retailer customers

High

Low

How this makes Online Retailer customers feel

High

Low

19% Customer Service

Feelings:

Annoyed

Furious

Frustrated

Disgusted

Let down

Disappointed

Miffed

Anxious

Scared

13% Delay

Feelings:

Annoyed

Furious

Let down

Frustrated

Disappointed

Disgusted

13% Expectations Exceeded

Feelings:

Satisfied

Pleased

Happy

Delighted

Overjoyed

Grateful

13% Delivery

Feelings:

Annoyed

Miffed

Furious

Let down

10% Service

Feelings:

Satisfied

Happy

Grateful

Delighted

Pleased

6% Communication

Feelings:

Happy

Grateful

Delighted

Satisfied

6% Financial Loss

Feelings:

Annoyed

Furious

Anxious

Disgusted

Scared

Frustrated

6% Inconvenienced

Feelings:

Annoyed

Frustrated

Disappointed

Miffed

3% Delivery

Feelings:

Pleased

Satisfied

Happy

3% Quality of product

Feelings:

Furious

Disgusted

Frustrated

3% Communication

Feelings:

Annoyed

Anxious

Scared

3% Rudeness

Feelings:

Furious

Annoyed

Disgusted

Most complained about Online Retailer companies

High

Low

Most complimented Online Retailer companies

High

Low

Amazon

View the industry page