A compliment about Amazon

Status: Approved

#Delivery #ExpectationsExceeded #Service  Pleased Satisfied Happy 

Kindly shared by j. buckenham

What happened

i received fast service product arrived fast and in perfect condition

The impact it had

made me want to use more often

Where this happened

On the phone

Amazon Customers

Most talked about by Amazon customers

High
Low

How this makes Amazon customers feel

High
Low
17% Customer Service
Feelings:

Annoyed

Miffed

Furious

Disgusted

17% Expectations Exceeded
Feelings:

Delighted

Pleased

Satisfied

Happy

17% Service
Feelings:

Delighted

Pleased

Satisfied

Happy

8% Inconvenienced
Feelings:

Miffed

Annoyed

8% Delivery
Feelings:

Miffed

Annoyed

8% Rudeness
Feelings:

Furious

Annoyed

Disgusted

8% Delay
Feelings:

Annoyed

Disgusted

Furious

8% Communication
Feelings:

Delighted

8% Delivery
Feelings:

Pleased

Satisfied

Happy

Online Retailer Customers

Most talked about by Online Retailer customers

High
Low

How this makes Online Retailer customers feel

High
Low
20% Customer Service
Feelings:

Annoyed

Miffed

Furious

Disgusted

Frustrated

Disappointed

13% Inconvenienced
Feelings:

Frustrated

Disappointed

Miffed

Annoyed

13% Delay
Feelings:

Annoyed

Disgusted

Frustrated

Disappointed

Furious

13% Expectations Exceeded
Feelings:

Delighted

Pleased

Satisfied

Happy

13% Service
Feelings:

Delighted

Pleased

Satisfied

Happy

7% Delivery
Feelings:

Miffed

Annoyed

7% Rudeness
Feelings:

Furious

Annoyed

Disgusted

7% Communication
Feelings:

Delighted

7% Delivery
Feelings:

Pleased

Satisfied

Happy

Most complained about Online Retailer companies

High
Low
  1. Amazon
  2. Moo

Most complimented Online Retailer companies

High
Low
  1. Amazon