A customer experience about Cafe Rouge

Status: Approved

#CustomerService #Delay #Inconvenienced  Annoyed Frustrated Sad 

Kindly shared by P. stubbs

What happened

The service was ( as usual) appalling. Their food is good but they haven't a clue about service and I had to go and ask for them to clear our first course, bring more ketchup and take our dessert order

What I wish had happened

They need to train their staff to see what is needed and they need to employ more staff

Where this happened

In Person - Woking

Cafe Rouge Customers

Most talked about by Cafe Rouge customers

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How this makes Cafe Rouge customers feel

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Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Sad

33% Delay
Feelings:

Annoyed

Frustrated

Sad

33% Inconvenienced
Feelings:

Annoyed

Frustrated

Sad

Restaurants Customers

Most talked about by Restaurants customers

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How this makes Restaurants customers feel

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18% Customer Service
Feelings:

Frustrated

Annoyed

Disappointed

Furious

Displeased

Disgusted

Unhappy

Anxious

Unsatisfied

Anti Climax

Miffed

Insecure

Offended

Put out

Let down

Sad

18% Financial Loss
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Unhappy

Disgusted

Displeased

Anti Climax

Insecure

Disheartened

Put out

Unsatisfied

15% Quality of product
Feelings:

Disappointed

Annoyed

Unsatisfied

Frustrated

Furious

Displeased

Disgusted

Anti Climax

Miffed

Disheartened

Unhappy

Anxious

Scared

Let down

11% Fraud
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Unsatisfied

Anti Climax

Disgusted

Put out

Unhappy

Displeased

8% Delivery
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Anti Climax

Miffed

Disgusted

Unhappy

Insecure

Disheartened

7% Rudeness
Feelings:

Furious

Disgusted

Annoyed

Frustrated

Offended

Anxious

7% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Furious

Sad

Anxious

Scared

Let down

Displeased

4% Embarrassment
Feelings:

Furious

Disgusted

Offended

Anxious

Frustrated

Annoyed

3% Communication
Feelings:

Disappointed

Anti Climax

Furious

Frustrated

Displeased

Annoyed

3% Delay
Feelings:

Frustrated

Disappointed

Unsatisfied

Annoyed

Sad

1% Delivery
Feelings:

Happy

Delighted

Satisfied

1% Communication
Feelings:

Happy

Delighted

Satisfied

1% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

1% Other
Feelings:

Anxious

Scared

Let down

1% Returns
Feelings:

Displeased

Unhappy

Frustrated

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