Kindly shared by P. Bingham
What happened
great friendly staff always smiling ,even when dealing with very difficult patients
The impact it had
helped with my recovery
Where this happened
In Person - Edward street brighton east sussex
Royal Sussex County Hospital Customers
Most talked about by Royal Sussex County Hospital customers
High
Low
How this makes Royal Sussex County Hospital customers feel
High
Low
33% Expectations Exceeded
Feelings:
Inspired
Grateful
Special
33% Quality
Feelings:
Inspired
Grateful
Special
33% Communication
Feelings:
Inspired
Grateful
Special
Healthcare Customers
Most talked about by Healthcare customers
High
Low
How this makes Healthcare customers feel
High
Low
40% Expectations Exceeded
Feelings:
Special
Grateful
Elated
Happy
Inspired
20% Service
Feelings:
Grateful
Special
Elated
Happy
20% Communication
Feelings:
Special
Grateful
Happy
Inspired
20% Quality
Feelings:
Grateful
Special
Inspired
Elated
Most positive experiences about Healthcare companies
High
Low
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Least positive experiences about Healthcare companies
High
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