Kindly shared by Anonymous
What happened
Hermes claims they have tried to deliver a parcel twice, but had trouble finding the address. (1) there are clear instructions on the address, and (2) despite telling me to contact them to fix the address, there is no way to actually contact them to do so.
What I wish had happened
Some form of option to contact a real person at Hermes to resolve this issue. Could take less than two minutes!
Where this happened
Via the post
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