A compliment about Morrisons by J english

Kindly shared by J. english

Submit a complaint Submit a compliment

What happened

The staff in Morrison's, Letchworth are working so hard to keep everybody safe.

The impact it had

It was great to see cheery faces, helpful staff and their efforts made me feel so much safer at this stressful time.

Where this happened

In Person - Morrison's, Letchworth

Morrisons Customers

Most talked about by Morrisons customers

High

Low

How this makes Morrisons customers feel

High

Low

33% Service

Feelings:

Grateful

Special

33% Expectations Exceeded

Feelings:

Grateful

Special

33% Communication

Feelings:

Grateful

Special

Supermarket Customers

Most talked about by Supermarket customers

High

Low

How this makes Supermarket customers feel

High

Low

12% Customer Service

Feelings:

Annoyed

Frustrated

Let down

Anxious

Disappointed

12% Rudeness

Feelings:

Let down

Offended

Frustrated

Furious

Disgusted

Disappointed

Annoyed

12% Inconvenienced

Feelings:

Let down

Frustrated

Annoyed

Disappointed

Furious

Offended

9% Discrimination

Feelings:

Frustrated

Disappointed

Annoyed

Let down

Furious

Disgusted

Offended

9% Embarrassment

Feelings:

Frustrated

Offended

Disappointed

Annoyed

Anxious

Let down

9% Quality of product

Feelings:

Annoyed

Sad

Frustrated

Let down

Miffed

Disappointed

Disgusted

9% Communication

Feelings:

Grateful

Special

Delighted

Happy

6% Expectations Exceeded

Feelings:

Special

Grateful

Delighted

Happy

6% Service

Feelings:

Special

Happy

Grateful

Delighted

6% Communication

Feelings:

Let down

Furious

Disgusted

Annoyed

Disappointed

Frustrated

3% Injury

Feelings:

Disappointed

Surprised

Let down

3% Delivery

Feelings:

Frustrated

Annoyed

3% Financial Loss

Feelings:

Furious

Offended

Let down

Most complained about Supermarket companies

High

Low

Most complimented Supermarket companies

High

Low

View the industry page