A customer experience about Wish

Status: Approved

#Delivery #CustomerService #Delay  Furious Annoyed Let down 

Kindly shared by Anonymous

What happened

No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates being altered all the time

What I wish had happened

I want the items I paid for please

Where this happened

On the Internet

Wish Customers

Most talked about by Wish customers

High
Low

How this makes Wish customers feel

High
Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Miffed

Furious

Anxious

Let down

Scared

22% Delivery
Feelings:

Annoyed

Miffed

Furious

Let down

Frustrated

22% Financial Loss
Feelings:

Annoyed

Anxious

Scared

Frustrated

Miffed

11% Delay
Feelings:

Furious

Annoyed

Let down

11% Communication
Feelings:

Annoyed

Anxious

Scared

Online Retailer Customers

Most talked about by Online Retailer customers

High
Low

How this makes Online Retailer customers feel

High
Low
19% Customer Service
Feelings:

Annoyed

Frustrated

Unhappy

Let down

Furious

Disappointed

Unsatisfied

Disgusted

Displeased

Miffed

Disheartened

Put out

Confused

Anxious

Scared

15% Financial Loss
Feelings:

Annoyed

Frustrated

Let down

Disappointed

Displeased

Unhappy

Put out

Disheartened

Furious

Unsatisfied

Anxious

Scared

Insecure

Disgusted

Miffed

12% Delivery
Feelings:

Annoyed

Let down

Frustrated

Furious

Disappointed

Displeased

Miffed

Unhappy

Unsatisfied

Disgusted

Anxious

Disheartened

9% Inconvenienced
Feelings:

Frustrated

Annoyed

Let down

Disappointed

Unhappy

Unsatisfied

Furious

Miffed

Confused

Displeased

Disheartened

9% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unhappy

Anxious

Confused

Furious

Scared

Unsatisfied

6% Delay
Feelings:

Annoyed

Disappointed

Furious

Let down

Frustrated

Unsatisfied

Displeased

Disgusted

Anxious

Unhappy

5% Expectations Exceeded
Feelings:

Pleased

Satisfied

Happy

Delighted

Grateful

Overjoyed

4% Delivery
Feelings:

Pleased

Satisfied

Happy

Delighted

4% Fraud
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unhappy

Displeased

Insecure

4% Rudeness
Feelings:

Frustrated

Annoyed

Unsatisfied

Put out

Displeased

Unhappy

Furious

Let down

Insecure

Disgusted

4% Service
Feelings:

Satisfied

Pleased

Happy

Grateful

Delighted

3% Other
Feelings:

Annoyed

Disappointed

Let down

Furious

Disgusted

Displeased

Disheartened

Put out

2% Quality of product
Feelings:

Furious

Disappointed

Annoyed

Disgusted

Let down

Frustrated

Put out

Displeased

Unsatisfied

1% Returns
Feelings:

Annoyed

Frustrated

Unhappy

Uneasy

1% Communication
Feelings:

Happy

Grateful

Delighted

Satisfied

1% Quality of product
Feelings:

Pleased

Happy

Delighted

Most positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com
  3. Wish
  4. Groupon

Least positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com