Kindly shared by R. Harman
What happened
We had to have our Cocker Spaniel put to sleep last week. We’ve been using Vets 4 Pets in Amersham Road, High Wycombe for the past seven years so obviously arranged for this to be done with them. We couldn’t have hoped for a better more caring experience, Gareth the vet was amazing, he carried out the procedure at our car as we couldn’t enter the surgery due to the COVID 19 pandemic, this allowed us to be with her in her final moments. Gareth even sent us a card of condolence. Absolutely amazing service
The impact it had
It makes you realise that people can be good even in the worst of times
Where this happened
In Person - 133, Amersham Road, High Wycombe, HP13 5AD
Vets4Pets Customers
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100% Service
Feelings:
Grateful
Satisfied
Pet Care Customers
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50% Service
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25% Communication
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25% Expectations Exceeded
Feelings:
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