A complaint about TUI

Status: Resolved

#FinancialLoss #Embarrassment #Inconvenienced  Furious Disappointed Disgusted 

Kindly shared by Anonymous

What happened

within a week of collecting my money they cancel my flight to Jamaica and said i cant request it back before 28 days.

What I wish had happened

return my money immediately. Not put a time line on my money they should know you want the money to take another time.

Where this happened

On the Internet

TUI Customers

Most talked about by TUI customers

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How this makes TUI customers feel

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Low
25% Financial Loss
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Disappointed

Anxious

Offended

Miffed

Sad

25% Customer Service
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Anxious

Disappointed

Let down

Sad

Offended

15% Communication
Feelings:

Furious

Annoyed

Frustrated

Let down

Anxious

Disgusted

Sad

Miffed

13% Delay
Feelings:

Furious

Disgusted

Anxious

Frustrated

Annoyed

Disappointed

Offended

Miffed

11% Inconvenienced
Feelings:

Furious

Disgusted

Frustrated

Annoyed

Anxious

Let down

Disappointed

Sad

6% Fraud
Feelings:

Frustrated

Disappointed

Anxious

Annoyed

Furious

2% Embarrassment
Feelings:

Disgusted

Furious

Disappointed

2% Rudeness
Feelings:

Disgusted

Furious

Frustrated

2% Returns
Feelings:

Furious

Travel Customers

Most talked about by Travel customers

High
Low

How this makes Travel customers feel

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Low
26% Financial Loss
Feelings:

Furious

Disgusted

Frustrated

Annoyed

Disappointed

Anxious

Miffed

Let down

Offended

Scared

Surprised

Anti Climax

Sad

23% Customer Service
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Anxious

Disappointed

Let down

Scared

Sad

Offended

16% Inconvenienced
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Let down

Anxious

Disappointed

Sad

Miffed

Surprised

Anti Climax

Other

9% Communication
Feelings:

Furious

Frustrated

Annoyed

Let down

Anxious

Disgusted

Sad

Miffed

Disappointed

9% Delay
Feelings:

Furious

Annoyed

Disgusted

Frustrated

Anxious

Disappointed

Miffed

Offended

5% Fraud
Feelings:

Furious

Frustrated

Disappointed

Disgusted

Scared

Anxious

Surprised

Anti Climax

Annoyed

3% Rudeness
Feelings:

Furious

Frustrated

Annoyed

Let down

Scared

Disgusted

3% Embarrassment
Feelings:

Disgusted

Furious

Disappointed

Annoyed

Let down

2% Discrimination
Feelings:

Furious

Offended

Disgusted

2% Other
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Disgusted

2% Returns
Feelings:

Furious

Disgusted

Offended

1% Quality of product
Feelings:

Frustrated

Annoyed

Other

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  1. TUI
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  3. Ryanair
  4. Booking.com

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