A customer experience about Currys PC World by Anonymous

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What happened

This happened a few years ago but still worth mentioning I think. Buying a laptop in a currys pcworld branch, and the 'sales' guy picked his nose the entire time. Don't know how I kept quiet tbh.

What I wish had happened

Just wish we'd asked for someone else, or said something to him.

Where this happened

In Person

Currys PC World Customers

Most talked about by Currys PC World customers

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How this makes Currys PC World customers feel

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Low

29% Customer Service

Feelings:

Frustrated

Furious

Annoyed

Disappointed

Let down

Disgusted

Unsatisfied

Offended

Anxious

Unhappy

Miffed

Surprised

16% Financial Loss

Feelings:

Frustrated

Annoyed

Disappointed

Furious

Let down

Unsatisfied

Anxious

Unhappy

Insecure

Displeased

Disgusted

16% Inconvenienced

Feelings:

Frustrated

Furious

Annoyed

Disappointed

Disgusted

Offended

Let down

Anxious

Miffed

Scared

Unhappy

Unsatisfied

Surprised

15% Communication

Feelings:

Frustrated

Annoyed

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Furious

Disgusted

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Let down

Scared

Unhappy

Anxious

Miffed

5% Rudeness

Feelings:

Disappointed

Annoyed

Frustrated

Offended

Insecure

Surprised

Let down

Anxious

Furious

4% Delivery

Feelings:

Frustrated

Disappointed

Annoyed

Disgusted

Let down

Furious

4% Fraud

Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Anxious

Scared

4% Quality of product

Feelings:

Disappointed

Annoyed

Unsatisfied

Displeased

Insecure

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Let down

3% Delay

Feelings:

Frustrated

Furious

Disgusted

1% Discrimination

Feelings:

Disgusted

Offended

Furious

1% Returns

Feelings:

Annoyed

Disappointed

Displeased

Electronics Customers

Most talked about by Electronics customers

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How this makes Electronics customers feel

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26% Customer Service

Feelings:

Frustrated

Annoyed

Furious

Disappointed

Let down

Disgusted

Unsatisfied

Anxious

Unhappy

Offended

Surprised

Miffed

Saddened

Displeased

13% Financial Loss

Feelings:

Frustrated

Annoyed

Furious

Disappointed

Let down

Disgusted

Anxious

Unhappy

Unsatisfied

Displeased

Insecure

13% Inconvenienced

Feelings:

Frustrated

Annoyed

Disappointed

Furious

Let down

Anxious

Offended

Disgusted

Scared

Surprised

Miffed

Unhappy

Unsatisfied

Displeased

12% Communication

Feelings:

Frustrated

Furious

Annoyed

Disappointed

Disgusted

Let down

Anxious

Unsatisfied

Scared

Miffed

Unhappy

8% Quality of product

Feelings:

Frustrated

Disappointed

Annoyed

Let down

Furious

Unsatisfied

Insecure

Displeased

Saddened

Disgusted

Unhappy

7% Delay

Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Disgusted

Anxious

6% Rudeness

Feelings:

Annoyed

Frustrated

Let down

Disappointed

Furious

Anxious

Surprised

Offended

Insecure

Saddened

Disgusted

Unsatisfied

3% Fraud

Feelings:

Frustrated

Annoyed

Disappointed

Disgusted

Anxious

Scared

Unsatisfied

Furious

2% Returns

Feelings:

Annoyed

Disappointed

Frustrated

Displeased

Disgusted

Unsatisfied

2% Other

Feelings:

Furious

Frustrated

Disappointed

Disgusted

Anxious

Let down

2% Delivery

Feelings:

Frustrated

Annoyed

Disappointed

Furious

Disgusted

Let down

2% Service

Feelings:

Delighted

Satisfied

Happy

Pleased

1% Discrimination

Feelings:

Furious

Disgusted

Offended

Disappointed

1% Expectations Exceeded

Feelings:

Delighted

Happy

Satisfied

1% Quality of product

Feelings:

Satisfied

Delighted

Happy

Pleased

1% Communication

Feelings:

Delighted

Most positive experiences about Electronics companies

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Least positive experiences about Electronics companies

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