A complaint about Team Knowhow

Status: Approved

#CustomerService #Delay #Inconvenienced  Annoyed 

Kindly shared by L. Bradshaw

What happened

They owe me a voucher

What I wish had happened

Issue voucher

Where this happened

On the Internet

Team Knowhow Customers

Most talked about by Team Knowhow customers

High
Low

How this makes Team Knowhow customers feel

High
Low
29% Customer Service
Feelings:

Frustrated

Furious

Disappointed

Let down

Annoyed

Disgusted

Anxious

17% Communication
Feelings:

Furious

Frustrated

Anxious

Disgusted

Disappointed

17% Delay
Feelings:

Frustrated

Let down

Furious

Anxious

Disappointed

Annoyed

13% Inconvenienced
Feelings:

Frustrated

Disappointed

Let down

Annoyed

Furious

8% Financial Loss
Feelings:

Furious

Let down

Disgusted

Anxious

Frustrated

8% Other
Feelings:

Furious

Disgusted

Anxious

Frustrated

4% Returns
Feelings:

Disgusted

4% Fraud
Feelings:

Disgusted

Electronics Customers

Most talked about by Electronics customers

High
Low

How this makes Electronics customers feel

High
Low
27% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Disgusted

Anxious

Offended

Surprised

12% Financial Loss
Feelings:

Furious

Frustrated

Let down

Annoyed

Anxious

Disgusted

Disappointed

12% Inconvenienced
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Anxious

Offended

Let down

Surprised

Disgusted

Scared

11% Communication
Feelings:

Frustrated

Furious

Annoyed

Anxious

Disgusted

Disappointed

Scared

Let down

9% Delay
Feelings:

Frustrated

Furious

Let down

Disappointed

Annoyed

Disgusted

Anxious

5% Rudeness
Feelings:

Frustrated

Let down

Disappointed

Annoyed

Furious

Surprised

Offended

Anxious

5% Quality of product
Feelings:

Frustrated

Furious

Let down

Annoyed

Disappointed

Disgusted

3% Service
Feelings:

Satisfied

Delighted

Pleased

Happy

2% Returns
Feelings:

Annoyed

Frustrated

Disappointed

Disgusted

2% Other
Feelings:

Furious

Disgusted

Anxious

Frustrated

2% Fraud
Feelings:

Anxious

Scared

Frustrated

Disgusted

2% Discrimination
Feelings:

Furious

Disgusted

Disappointed

Offended

2% Expectations Exceeded
Feelings:

Delighted

Happy

Satisfied

2% Quality of product
Feelings:

Satisfied

Delighted

Happy

Pleased

1% Communication
Feelings:

Delighted

1% Delivery
Feelings:

Disgusted

Furious

Frustrated

Most complained about Electronics companies

High
Low
  1. Currys PC World
  2. Team Knowhow
  3. Sparrow Electronics
  4. Samsung

Most complimented Electronics companies

High
Low
  1. Apple
  2. Bosch
  3. Dyson