A customer experience about McDonalds

Status: Approved

#Fraud #Embarrassment #Rudeness  Furious Frustrated Annoyed 

Kindly shared by Anonymous

What happened

I gave the man at the drive threw £20 and he disnt give me enough change when i got my reciete at the next bit i relised thant i got short changed and told the manager and he said that the till was down and thee was nothing they could of done about this i cant believe the expirience i have bin put threw

What I wish had happened

They would off gave me my correct change back

Where this happened

In Person - Platt bridge mcdonalds

McDonalds Customers

Most talked about by McDonalds customers

High
Low

How this makes McDonalds customers feel

High
Low
17% Rudeness
Feelings:

Offended

Annoyed

Frustrated

Furious

Disgusted

Anxious

17% Customer Service
Feelings:

Anxious

Disgusted

Offended

Annoyed

Disappointed

Unsatisfied

17% Embarrassment
Feelings:

Anxious

Disgusted

Annoyed

Frustrated

Furious

Offended

17% Quality of product
Feelings:

Disappointed

Annoyed

Disheartened

Unsatisfied

8% Fraud
Feelings:

Furious

Frustrated

Annoyed

8% Financial Loss
Feelings:

Annoyed

Disheartened

Disappointed

8% Delivery
Feelings:

Disheartened

Disappointed

Annoyed

8% Inconvenienced
Feelings:

Annoyed

Disappointed

Unsatisfied

Restaurants Customers

Most talked about by Restaurants customers

High
Low

How this makes Restaurants customers feel

High
Low
18% Customer Service
Feelings:

Frustrated

Annoyed

Disappointed

Furious

Displeased

Disgusted

Unhappy

Anxious

Unsatisfied

Anti Climax

Miffed

Insecure

Offended

Put out

Let down

Sad

18% Financial Loss
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Unhappy

Disgusted

Displeased

Anti Climax

Insecure

Disheartened

Put out

Unsatisfied

15% Quality of product
Feelings:

Disappointed

Annoyed

Unsatisfied

Frustrated

Furious

Displeased

Disgusted

Anti Climax

Miffed

Disheartened

Unhappy

Anxious

Scared

Let down

11% Fraud
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Unsatisfied

Anti Climax

Disgusted

Put out

Unhappy

Displeased

8% Delivery
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Anti Climax

Miffed

Disgusted

Unhappy

Insecure

Disheartened

7% Rudeness
Feelings:

Furious

Disgusted

Annoyed

Frustrated

Offended

Anxious

7% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Furious

Sad

Anxious

Scared

Let down

Displeased

4% Embarrassment
Feelings:

Furious

Disgusted

Offended

Anxious

Frustrated

Annoyed

3% Communication
Feelings:

Disappointed

Anti Climax

Furious

Frustrated

Displeased

Annoyed

3% Delay
Feelings:

Frustrated

Disappointed

Unsatisfied

Annoyed

Sad

1% Delivery
Feelings:

Happy

Delighted

Satisfied

1% Communication
Feelings:

Happy

Delighted

Satisfied

1% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

1% Other
Feelings:

Anxious

Scared

Let down

1% Returns
Feelings:

Displeased

Unhappy

Frustrated

Most positive experiences about Restaurants companies

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Low
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Least positive experiences about Restaurants companies

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Low
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