A complaint about McDonalds

Status: Approved

#Fraud #Embarrassment #Rudeness  Furious Frustrated Annoyed 

Kindly shared by Anonymous

What happened

I gave the man at the drive threw £20 and he disnt give me enough change when i got my reciete at the next bit i relised thant i got short changed and told the manager and he said that the till was down and thee was nothing they could of done about this i cant believe the expirience i have bin put threw

What I wish had happened

They would off gave me my correct change back

Where this happened

In Person - Platt bridge mcdonalds

McDonalds Customers

Most talked about by McDonalds customers

High
Low

How this makes McDonalds customers feel

High
Low
33% Rudeness
Feelings:

Disgusted

Offended

Anxious

Furious

Frustrated

Annoyed

33% Embarrassment
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Offended

Anxious

17% Customer Service
Feelings:

Disgusted

Offended

Anxious

17% Fraud
Feelings:

Annoyed

Furious

Frustrated

Restaurants Customers

Most talked about by Restaurants customers

High
Low

How this makes Restaurants customers feel

High
Low
16% Financial Loss
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Disappointed

Anti Climax

14% Customer Service
Feelings:

Furious

Disappointed

Annoyed

Anxious

Disgusted

Anti Climax

Offended

Let down

Frustrated

Sad

14% Rudeness
Feelings:

Furious

Disgusted

Frustrated

Annoyed

Anxious

Offended

11% Fraud
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Anti Climax

Disgusted

8% Quality of product
Feelings:

Furious

Scared

Let down

Annoyed

Disgusted

Disappointed

Anti Climax

Anxious

8% Inconvenienced
Feelings:

Annoyed

Frustrated

Anxious

Scared

Let down

Furious

Sad

8% Embarrassment
Feelings:

Furious

Annoyed

Disgusted

Offended

Anxious

Frustrated

5% Delivery
Feelings:

Frustrated

Disappointed

Furious

Anti Climax

Annoyed

3% Communication
Feelings:

Disappointed

Anti Climax

Furious

3% Delivery
Feelings:

Happy

Delighted

Satisfied

3% Communication
Feelings:

Happy

Delighted

Satisfied

3% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

3% Delay
Feelings:

Annoyed

Frustrated

Sad

3% Other
Feelings:

Anxious

Scared

Let down

Most complained about Restaurants companies

High
Low
  1. Just Eat
  2. McDonalds
  3. Deliveroo
  4. Burger King

Most complimented Restaurants companies

High
Low
  1. Nandos