A customer experience about DynoRod

Status: Approved

#CustomerService #Qualityofproduct #Other  Furious Scared Let down 

What happened

Engineer left our house in a complete state after clearing our drains. It was quite frankly disgusting

What I wish had happened

We had a blocked drain and so we called DynoRod who seemed professional on the phone and provided me with confidence that they would do a good job. However, the engineer turned up and cleared the drain but left one side of our house, patio and garden as well as one side of our car completely covered in excrement and soiled/used toilet tissue. I simply cannot stress enough how unbelievable it was. Disgusting!

Where this happened

In Person - At my home

DynoRod Customers

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33% Customer Service
Feelings:

Furious

Scared

Let down

33% Quality of product
Feelings:

Furious

Scared

Let down

33% Other
Feelings:

Furious

Scared

Let down

Tradesmen Customers

Most talked about by Tradesmen customers

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How this makes Tradesmen customers feel

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Low
33% Customer Service
Feelings:

Furious

Scared

Let down

33% Quality of product
Feelings:

Furious

Scared

Let down

33% Other
Feelings:

Furious

Scared

Let down

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  1. DynoRod

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