A complaint about Loveholidays

Status: Approved

#FinancialLoss #Communication #Inconvenienced  Annoyed Frustrated Disappointed 

Kindly shared by C. Roberts

What happened

Our flight was cancelled due to covid back in June we booked through love holiday but they said they can’t get our flights money back from Ryanair but there saying they have given it back to Love holiday

What I wish had happened

We booked an all inclusive package holiday for 3 from love holiday they took our money so i would think they should refund it

Where this happened

On the Internet

Loveholidays Customers

Most talked about by Loveholidays customers

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Low

How this makes Loveholidays customers feel

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Low
33% Financial Loss
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Let down

Disgusted

Anxious

Offended

Sad

23% Customer Service
Feelings:

Furious

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Let down

Annoyed

Disappointed

Anxious

Disgusted

Offended

18% Fraud
Feelings:

Furious

Frustrated

Let down

Disappointed

Sad

Anxious

Offended

Annoyed

10% Rudeness
Feelings:

Furious

Annoyed

Frustrated

Disappointed

10% Communication
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Anxious

Disgusted

Sad

5% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Furious

3% Delay
Feelings:

Frustrated

Disgusted

Let down

Leisure Customers

Most talked about by Leisure customers

High
Low

How this makes Leisure customers feel

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Low
33% Financial Loss
Feelings:

Furious

Frustrated

Let down

Disgusted

Disappointed

Annoyed

Anxious

Sad

Offended

Surprised

Miffed

24% Customer Service
Feelings:

Furious

Frustrated

Let down

Disappointed

Disgusted

Annoyed

Anxious

Sad

Offended

20% Communication
Feelings:

Furious

Frustrated

Let down

Disgusted

Disappointed

Annoyed

Anxious

Sad

Offended

9% Fraud
Feelings:

Furious

Frustrated

Disgusted

Let down

Disappointed

Annoyed

Anxious

Sad

Offended

4% Rudeness
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Disgusted

Let down

Sad

Anxious

Offended

2% Other
Feelings:

Furious

Disgusted

Let down

Frustrated

Anxious

Annoyed

Disappointed

Sad

2% Inconvenienced
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Disgusted

Let down

Miffed

Anxious

2% Quality of product
Feelings:

Frustrated

Let down

Furious

Disgusted

Disappointed

Annoyed

1% Delivery
Feelings:

Furious

Let down

Annoyed

Frustrated

Disgusted

1% Discrimination
Feelings:

Furious

Frustrated

Annoyed

Anxious

Miffed

Disappointed

Let down

1% Delay
Feelings:

Frustrated

Furious

Disappointed

Disgusted

Let down

Anxious

1% Returns
Feelings:

Furious

Disappointed

Let down

Frustrated

Disgusted

0% Embarrassment
Feelings:

Let down

Anxious

Disappointed

0% Injury
Feelings:

Furious

Frustrated

Let down

Most complained about Leisure companies

High
Low
  1. Villa Plus
  2. Loveholidays
  3. On The Beach
  4. Travel Republic

Most complimented Leisure companies

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