Kindly shared by Anonymous
What happened
Arrived at hotel booked through alpharooms with a disabled child and hotel was closed and had been for several months. Alpharooms now refusing (even though I have it confirmed in writing) to pay back money paid to them. That bad I’ve had to escalate to county court for action
What I wish had happened
That they paid the money back they have already confirmed in writing is owing to me
Where this happened
On the Internet - Www.alpharooms.co.uk
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