A customer experience about Downyourhighstreet.com by Anonymous

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What happened

I ordered a product a week ago and the money has gone out of my account but it still doesn’t seem to have been shipped and I can’t seem to track the order.

What I wish had happened

I’d like to know where my purchase is!!

Where this happened

On the Internet - 53107

Downyourhighstreet.com Customers

Most talked about by Downyourhighstreet.com customers

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How this makes Downyourhighstreet.com customers feel

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14% Delivery

Feelings:

Pleased

Satisfied

Happy

Delighted

14% Financial Loss

Feelings:

Annoyed

Disappointed

Let down

Frustrated

Displeased

Put out

Unhappy

14% Communication

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Annoyed

Frustrated

Unhappy

Disappointed

Confused

Unsatisfied

10% Expectations Exceeded

Feelings:

Pleased

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Happy

Delighted

10% Customer Service

Feelings:

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Unsatisfied

Disappointed

Confused

7% Service

Feelings:

Satisfied

Pleased

Happy

7% Delivery

Feelings:

Annoyed

Let down

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Disappointed

7% Delay

Feelings:

Unsatisfied

Annoyed

Let down

Displeased

Disappointed

Frustrated

3% Returns

Feelings:

Uneasy

3% Other

Feelings:

Put out

Disappointed

Let down

3% Quality of product

Feelings:

Put out

Disappointed

Let down

3% Inconvenienced

Feelings:

Unhappy

Confused

Annoyed

3% Quality of product

Feelings:

Happy

Pleased

Delighted

Online Retailer Customers

Most talked about by Online Retailer customers

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How this makes Online Retailer customers feel

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19% Customer Service

Feelings:

Annoyed

Frustrated

Let down

Unhappy

Furious

Disappointed

Unsatisfied

Disgusted

Displeased

Miffed

Put out

Disheartened

Confused

Anxious

Scared

15% Financial Loss

Feelings:

Annoyed

Frustrated

Let down

Disappointed

Displeased

Unhappy

Furious

Put out

Disheartened

Disgusted

Unsatisfied

Insecure

Anxious

Scared

Miffed

12% Delivery

Feelings:

Annoyed

Let down

Frustrated

Furious

Disappointed

Displeased

Miffed

Unhappy

Unsatisfied

Disheartened

Disgusted

Anxious

9% Inconvenienced

Feelings:

Frustrated

Annoyed

Let down

Disappointed

Unhappy

Unsatisfied

Miffed

Furious

Disheartened

Displeased

Confused

9% Communication

Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unhappy

Anxious

Confused

Unsatisfied

Scared

Furious

6% Delay

Feelings:

Annoyed

Disappointed

Furious

Frustrated

Let down

Unsatisfied

Disgusted

Unhappy

Displeased

Anxious

5% Expectations Exceeded

Feelings:

Pleased

Satisfied

Happy

Delighted

Overjoyed

Grateful

4% Delivery

Feelings:

Pleased

Satisfied

Happy

Delighted

4% Fraud

Feelings:

Annoyed

Frustrated

Disappointed

Let down

Insecure

Unhappy

Displeased

4% Rudeness

Feelings:

Annoyed

Frustrated

Unsatisfied

Furious

Disgusted

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Displeased

Unhappy

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Insecure

4% Service

Feelings:

Satisfied

Pleased

Happy

Delighted

Grateful

3% Other

Feelings:

Annoyed

Let down

Disappointed

Disheartened

Displeased

Put out

Furious

Disgusted

2% Quality of product

Feelings:

Furious

Disgusted

Frustrated

Displeased

Unsatisfied

Annoyed

Disappointed

Let down

Put out

1% Communication

Feelings:

Delighted

Happy

Grateful

Satisfied

1% Returns

Feelings:

Annoyed

Frustrated

Unhappy

Uneasy

1% Quality of product

Feelings:

Delighted

Pleased

Happy

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