A customer experience about Downyourhighstreet.com by Anonymous

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What happened

I ordered a product a week ago and the money has gone out of my account but it still doesn’t seem to have been shipped and I can’t seem to track the order.

What I wish had happened

I’d like to know where my purchase is!!

Where this happened

On the Internet - 53107

Downyourhighstreet.com Customers

Most talked about by Downyourhighstreet.com customers

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Low

How this makes Downyourhighstreet.com customers feel

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Low

20% Financial Loss

Feelings:

Disappointed

Let down

Put out

Annoyed

Frustrated

10% Service

Feelings:

Pleased

Satisfied

10% Expectations Exceeded

Feelings:

Pleased

Satisfied

10% Delivery

Feelings:

Pleased

Satisfied

10% Delivery

Feelings:

Frustrated

Disappointed

Annoyed

10% Communication

Feelings:

Annoyed

Frustrated

Disappointed

10% Returns

Feelings:

Uneasy

10% Other

Feelings:

Disappointed

Let down

Put out

10% Quality of product

Feelings:

Let down

Put out

Disappointed

Online Retailer Customers

Most talked about by Online Retailer customers

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Low

How this makes Online Retailer customers feel

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Low

16% Delivery

Feelings:

Annoyed

Furious

Let down

Frustrated

Disappointed

Miffed

Disgusted

Anxious

Unhappy

Unsatisfied

15% Customer Service

Feelings:

Annoyed

Furious

Disgusted

Frustrated

Miffed

Let down

Anxious

Scared

Disappointed

13% Financial Loss

Feelings:

Annoyed

Disappointed

Frustrated

Let down

Furious

Put out

Miffed

Disgusted

Anxious

Scared

10% Delay

Feelings:

Annoyed

Furious

Disappointed

Frustrated

Let down

Disgusted

Anxious

Unhappy

Unsatisfied

7% Expectations Exceeded

Feelings:

Satisfied

Pleased

Happy

Grateful

Delighted

Overjoyed

7% Communication

Feelings:

Annoyed

Anxious

Disappointed

Let down

Scared

Furious

Frustrated

6% Inconvenienced

Feelings:

Disappointed

Annoyed

Unhappy

Unsatisfied

Furious

Miffed

Let down

Frustrated

6% Service

Feelings:

Satisfied

Pleased

Happy

Grateful

Delighted

4% Delivery

Feelings:

Pleased

Satisfied

Happy

3% Communication

Feelings:

Happy

Grateful

Delighted

Satisfied

3% Quality of product

Feelings:

Disappointed

Furious

Let down

Disgusted

Put out

Frustrated

3% Other

Feelings:

Disgusted

Annoyed

Disappointed

Let down

Furious

Put out

1% Fraud

Feelings:

Annoyed

Disappointed

Let down

1% Rudeness

Feelings:

Furious

Annoyed

Disgusted

1% Returns

Feelings:

Uneasy

Most positive experiences about Online Retailer companies

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Least positive experiences about Online Retailer companies

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