Kindly shared by P. Andreani
What happened
Was afraid I may not have ordered the right dosage for my cat's flea treatment. Sent an email to customer service, who responded immediately, saying I did order the right dosage and that the treatment will work for cats between 4 to 6kgs anyway
The impact it had
It reassured me and made me want to support their brand a lot more
Where this happened
On the Internet
Itch Customers
Most talked about by Itch customers
High
Low
How this makes Itch customers feel
High
Low
33% Communication
Feelings:
Grateful
Overjoyed
Pleased
33% Expectations Exceeded
Feelings:
Grateful
Overjoyed
Pleased
33% Service
Feelings:
Grateful
Overjoyed
Pleased
Pet Care Customers
Most talked about by Pet Care customers
High
Low
How this makes Pet Care customers feel
High
Low
50% Service
Feelings:
Grateful
Satisfied
Overjoyed
Pleased
25% Communication
Feelings:
Grateful
Overjoyed
Pleased
25% Expectations Exceeded
Feelings:
Grateful
Overjoyed
Pleased
Most positive experiences about Pet Care companies
High
Low
No not so great experiences publicly shared. Be the first.