Kindly shared by J. Shelton
What happened
Four missing parcels and no way to get in touch with MyHermes. Unsure what to do next as my customers still want their orders but cannot afford to dispatch them all again without compensation from MyHermes for losing them.
What I wish had happened
I would like to get a response from MyHermes customer support that is helpful. Their bot is useless, as is their phone line, and no one replies to emails or tweets.
Where this happened
On the Internet
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