A customer experience about Aldi

Status: Approved

#Service #ExpectationsExceeded  Delighted Happy Pleased 

Kindly shared by Anonymous

What happened

I forgot my bank card to pay for my shopping and the lovely guy that was on the till was so kind and helpful abs went above and beyond

The impact it had

My me feel feel calm and happy when I was feeling panicked and embarrassed

Where this happened

In Person - 126 Lisburne Ln, Stockport SK2 5RH

Aldi Customers

Most talked about by Aldi customers

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How this makes Aldi customers feel

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26% Quality of product
Feelings:

Annoyed

Disappointed

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Uneasy

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Let down

Disheartened

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Furious

11% Customer Service
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Annoyed

Insecure

Uneasy

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11% Financial Loss
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Annoyed

Uneasy

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Let down

Unsatisfied

Disappointed

9% Embarrassment
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Annoyed

Uneasy

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Furious

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Saddened

9% Other
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Annoyed

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Uneasy

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Let down

Displeased

9% Communication
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Uneasy

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Unhappy

7% Rudeness
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Displeased

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Uneasy

7% Inconvenienced
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Uneasy

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Unsatisfied

4% Service
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Pleased

4% Expectations Exceeded
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Delighted

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Pleased

Satisfied

2% Quality of product
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Happy

Satisfied

Other

2% Injury
Feelings:

Annoyed

Uneasy

Saddened

2% Delivery
Feelings:

Disappointed

Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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16% Customer Service
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Let down

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Furious

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13% Quality of product
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Annoyed

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Other

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12% Inconvenienced
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Uneasy

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11% Rudeness
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Annoyed

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Uneasy

Let down

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Indifferent

Offended

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10% Embarrassment
Feelings:

Annoyed

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Uneasy

Unhappy

Unsatisfied

Let down

Insecure

Saddened

Displeased

Disheartened

Other

Furious

Confused

Anxious

Indifferent

Scared

Put out

Offended

9% Financial Loss
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Unhappy

Displeased

Furious

Uneasy

Disheartened

Disgusted

Put out

Confused

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Insecure

Other

Offended

Surprised

Anxious

8% Communication
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Annoyed

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Uneasy

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Indifferent

5% Discrimination
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4% Other
Feelings:

Annoyed

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Unsatisfied

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3% Delay
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2% Delivery
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Unhappy

Furious

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2% Service
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Grateful

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Delighted

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Special

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2% Injury
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Annoyed

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Unsatisfied

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Unhappy

Surprised

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2% Expectations Exceeded
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Happy

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Special

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1% Fraud
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Annoyed

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1% Communication
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Delighted

Special

1% Returns
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0% Other
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Delighted

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0% Quality
Feelings:

Delighted

Grateful

Special

0% Quality of product
Feelings:

Happy

Satisfied

Other

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