A customer experience about Target

Status: Approved

#Delivery #Service #ExpectationsExceeded  Happy 

Kindly shared by R. Fredericks

What happened

i like visiting Target than anyhing else because they have almost everything and also they seem to have everything sorted out.

The impact it had

Staff was friendly and they helped me carry stuff to my car

Where this happened

In Person

Target Customers

Most talked about by Target customers

High
Low

How this makes Target customers feel

High
Low
33% Delivery
Feelings:

Happy

33% Service
Feelings:

Happy

33% Expectations Exceeded
Feelings:

Happy

Department Store Customers

Most talked about by Department Store customers

High
Low

How this makes Department Store customers feel

High
Low
22% Customer Service
Feelings:

Offended

Frustrated

Furious

Disgusted

Anxious

11% Discrimination
Feelings:

Furious

Disgusted

Offended

11% Communication
Feelings:

Furious

Disgusted

Offended

11% Inconvenienced
Feelings:

Anxious

Offended

Frustrated

11% Rudeness
Feelings:

Anxious

Offended

Frustrated

11% Delivery
Feelings:

Happy

11% Service
Feelings:

Happy

11% Expectations Exceeded
Feelings:

Happy

Most positive experiences about Department Store companies

High
Low
  1. Marks & Spencer
  2. Meadowhall

Least positive experiences about Department Store companies

High
Low
  1. Target