A customer experience about Aldi

Status: Approved

#Qualityofproduct  Disappointed Disheartened Displeased 

Kindly shared by m. crump

What happened

Purchased peat free compost, really poor quality.

What I wish had happened

I'm a big fan of Aldi but this compost is really poor!!!!

Where this happened

In Person

Aldi Customers

Most talked about by Aldi customers

High
Low

How this makes Aldi customers feel

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Low
25% Quality of product
Feelings:

Disappointed

Annoyed

Displeased

Uneasy

Let down

Frustrated

Other

Saddened

Unsatisfied

Unhappy

Furious

Disheartened

Surprised

12% Customer Service
Feelings:

Disappointed

Annoyed

Saddened

Insecure

Uneasy

Frustrated

Displeased

Unsatisfied

Surprised

Other

10% Other
Feelings:

Annoyed

Disappointed

Frustrated

Furious

Unsatisfied

Saddened

Displeased

Let down

Uneasy

Unhappy

10% Financial Loss
Feelings:

Annoyed

Uneasy

Displeased

Let down

Frustrated

Disappointed

Unsatisfied

8% Embarrassment
Feelings:

Annoyed

Uneasy

Disappointed

Frustrated

Saddened

Insecure

Unhappy

Furious

8% Communication
Feelings:

Annoyed

Disappointed

Displeased

Frustrated

Uneasy

Unhappy

Saddened

8% Inconvenienced
Feelings:

Disappointed

Frustrated

Uneasy

Unsatisfied

Annoyed

Unhappy

Saddened

7% Rudeness
Feelings:

Disappointed

Annoyed

Uneasy

Insecure

Surprised

Displeased

Saddened

Other

Frustrated

3% Service
Feelings:

Happy

Pleased

Delighted

Satisfied

Other

3% Expectations Exceeded
Feelings:

Happy

Delighted

Pleased

Satisfied

Other

2% Quality of product
Feelings:

Happy

Satisfied

Other

2% Injury
Feelings:

Saddened

Uneasy

Annoyed

2% Delivery
Feelings:

Disappointed

Supermarket Customers

Most talked about by Supermarket customers

High
Low

How this makes Supermarket customers feel

High
Low
16% Customer Service
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Unsatisfied

Displeased

Unhappy

Saddened

Uneasy

Disheartened

Put out

Furious

Confused

Disgusted

Anxious

Indifferent

Other

Insecure

Surprised

Scared

12% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Displeased

Furious

Disgusted

Put out

Uneasy

Saddened

Disheartened

Confused

Offended

Anxious

Surprised

Insecure

12% Quality of product
Feelings:

Annoyed

Disappointed

Unsatisfied

Displeased

Unhappy

Let down

Frustrated

Uneasy

Saddened

Disheartened

Disgusted

Other

Confused

Put out

Furious

Surprised

Miffed

Sad

Insecure

Indifferent

11% Rudeness
Feelings:

Annoyed

Frustrated

Disappointed

Uneasy

Let down

Displeased

Unhappy

Insecure

Saddened

Unsatisfied

Confused

Disheartened

Other

Furious

Indifferent

Offended

Surprised

Disgusted

10% Embarrassment
Feelings:

Annoyed

Frustrated

Disappointed

Uneasy

Unhappy

Let down

Unsatisfied

Saddened

Insecure

Displeased

Disheartened

Other

Furious

Anxious

Confused

Indifferent

Scared

Offended

Put out

9% Financial Loss
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Uneasy

Displeased

Furious

Disheartened

Disgusted

Put out

Confused

Other

Insecure

Saddened

Offended

Anxious

Surprised

8% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Disheartened

Unhappy

Confused

Saddened

Uneasy

Furious

Disgusted

Put out

Indifferent

Insecure

Other

5% Discrimination
Feelings:

Annoyed

Frustrated

Disappointed

Saddened

Let down

Unhappy

Insecure

Disheartened

Uneasy

Unsatisfied

Displeased

Furious

Put out

Scared

Anxious

Other

Confused

Offended

Disgusted

4% Other
Feelings:

Annoyed

Disappointed

Let down

Unsatisfied

Frustrated

Displeased

Insecure

Uneasy

Furious

Unhappy

Saddened

Anxious

Sad

Disheartened

Put out

Other

3% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Unhappy

Put out

Saddened

2% Delivery
Feelings:

Disappointed

Frustrated

Annoyed

Furious

Let down

Unhappy

Unsatisfied

Anxious

Disgusted

2% Injury
Feelings:

Annoyed

Let down

Frustrated

Unsatisfied

Saddened

Disappointed

Unhappy

Uneasy

Surprised

Displeased

Confused

Put out

2% Service
Feelings:

Happy

Grateful

Delighted

Pleased

Satisfied

Special

Other

2% Fraud
Feelings:

Annoyed

Frustrated

Unsatisfied

Disheartened

Disappointed

Displeased

Uneasy

Saddened

Confused

Unhappy

Let down

1% Expectations Exceeded
Feelings:

Happy

Grateful

Delighted

Pleased

Satisfied

Special

Other

1% Communication
Feelings:

Grateful

Happy

Pleased

Satisfied

Delighted

Special

1% Returns
Feelings:

Annoyed

Frustrated

Furious

Anxious

Disappointed

Unsatisfied

Disheartened

Let down

Put out

0% Quality of product
Feelings:

Happy

Satisfied

Other

0% Other
Feelings:

Delighted

Grateful

Satisfied

0% Quality
Feelings:

Delighted

Grateful

Special

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  4. Aldi

Least positive experiences about Supermarket companies

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Low
  1. Morrisons
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