A customer experience about Argos

Status: Approved

#CustomerService #Inconvenienced #Communication  Displeased 

Kindly shared by m. elrick

What happened

I am trying to make payment for online order but bank will not pay as argos does not have new online safety measures in place . customer service is awful and very unhelpful never not been able to pay before.

What I wish had happened

i just want to pay and have it delivered

Where this happened

On the Internet

Argos Customers

Most talked about by Argos customers

High
Low

How this makes Argos customers feel

High
Low
28% Customer Service
Feelings:

Frustrated

Annoyed

Let down

Anxious

Disappointed

Furious

Disgusted

Unsatisfied

Unhappy

Displeased

Offended

Put out

Surprised

Confused

Scared

15% Quality of product
Feelings:

Annoyed

Frustrated

Disappointed

Anxious

Unsatisfied

Let down

Furious

Disgusted

Sad

Put out

Miffed

Displeased

13% Financial Loss
Feelings:

Frustrated

Annoyed

Let down

Disappointed

Furious

Disgusted

Anxious

Unsatisfied

Unhappy

Miffed

Confused

Displeased

8% Communication
Feelings:

Disappointed

Frustrated

Annoyed

Anxious

Let down

Furious

Displeased

Unsatisfied

Offended

Disgusted

Unhappy

8% Inconvenienced
Feelings:

Frustrated

Annoyed

Let down

Disappointed

Furious

Anxious

Unsatisfied

Displeased

Sad

Disgusted

Saddened

6% Delivery
Feelings:

Frustrated

Let down

Anxious

Annoyed

Disappointed

Furious

Scared

Offended

Disgusted

Saddened

6% Returns
Feelings:

Annoyed

Frustrated

Disgusted

Let down

Anxious

Unsatisfied

Disappointed

Furious

Surprised

Miffed

4% Delay
Feelings:

Frustrated

Let down

Annoyed

Scared

Sad

Unhappy

Confused

Anxious

Disappointed

4% Fraud
Feelings:

Frustrated

Furious

Let down

Disgusted

Saddened

Disappointed

Annoyed

Anxious

3% Rudeness
Feelings:

Let down

Frustrated

Furious

Disgusted

Annoyed

Unsatisfied

Anxious

1% Other
Feelings:

Furious

Disgusted

Surprised

1% Injury
Feelings:

Disappointed

Annoyed

Frustrated

Put out

Disgusted

1% Embarrassment
Feelings:

Furious

Let down

Frustrated

Disgusted

1% Service
Feelings:

Special

Grateful

Inspired

Homeware Customers

Most talked about by Homeware customers

High
Low

How this makes Homeware customers feel

High
Low
26% Customer Service
Feelings:

Frustrated

Annoyed

Let down

Anxious

Disappointed

Furious

Disgusted

Unsatisfied

Unhappy

Displeased

Offended

Put out

Surprised

Confused

Scared

14% Quality of product
Feelings:

Annoyed

Frustrated

Disappointed

Anxious

Unsatisfied

Let down

Furious

Disgusted

Sad

Put out

Miffed

Displeased

12% Financial Loss
Feelings:

Frustrated

Annoyed

Let down

Disappointed

Furious

Disgusted

Anxious

Unsatisfied

Unhappy

Miffed

Confused

Displeased

9% Communication
Feelings:

Disappointed

Frustrated

Annoyed

Let down

Furious

Anxious

Displeased

Unsatisfied

Offended

Disgusted

Unhappy

8% Inconvenienced
Feelings:

Frustrated

Annoyed

Let down

Disappointed

Furious

Anxious

Unsatisfied

Displeased

Sad

Disgusted

Saddened

7% Delivery
Feelings:

Frustrated

Let down

Annoyed

Disappointed

Furious

Anxious

Scared

Offended

Disgusted

Saddened

5% Returns
Feelings:

Annoyed

Frustrated

Disgusted

Let down

Anxious

Unsatisfied

Disappointed

Furious

Surprised

Miffed

4% Delay
Feelings:

Frustrated

Let down

Annoyed

Scared

Sad

Unhappy

Confused

Anxious

Disappointed

3% Fraud
Feelings:

Frustrated

Furious

Let down

Disgusted

Saddened

Disappointed

Annoyed

Anxious

3% Rudeness
Feelings:

Let down

Furious

Frustrated

Disgusted

Disappointed

Annoyed

Unsatisfied

Anxious

3% Service
Feelings:

Pleased

Satisfied

Happy

Special

Grateful

Inspired

1% Communication
Feelings:

Satisfied

Happy

Pleased

1% Other
Feelings:

Furious

Disgusted

Surprised

1% Injury
Feelings:

Disappointed

Annoyed

Frustrated

Put out

Disgusted

1% Embarrassment
Feelings:

Furious

Let down

Frustrated

Disgusted

1% Other
Feelings:

Happy

Pleased

Satisfied

1% Quality of product
Feelings:

Happy

Pleased

Satisfied

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High
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  1. Argos
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Least positive experiences about Homeware companies

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