A customer experience about Morrisons

Status: Approved

#Discrimination #Other #FinancialLoss  Let down Unsatisfied Disappointed 

Kindly shared by Anonymous

What happened

Being a person from a different culture and ethnic background, I was treated unfairly and without equality. The internal quality was poor and biased towards staff that has been working there for 15years plus or even newly joining. There is so much to this incident to explain

What I wish had happened

Equal opportunity bringing diversity to the team. Recognised as they say they can. Being a part of a group where their understanding. A place to make a difference

Where this happened

In Person - Bishop Auckland

Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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17% Customer Service
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15% Rudeness
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11% Inconvenienced
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10% Embarrassment
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9% Quality of product
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9% Discrimination
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7% Other
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7% Communication
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6% Financial Loss
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3% Delay
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2% Injury
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1% Communication
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1% Fraud
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1% Service
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1% Expectations Exceeded
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1% Delivery
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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16% Customer Service
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12% Quality of product
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12% Inconvenienced
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11% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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5% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Service
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2% Injury
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1% Fraud
Feelings:

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Unhappy

1% Expectations Exceeded
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1% Communication
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1% Returns
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0% Other
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0% Quality
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0% Quality of product
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Other

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