A customer experience about Morrisons

Status: Approved

#Discrimination #Rudeness #Embarrassment  Annoyed Unhappy Saddened 

Kindly shared by Anonymous

What happened

Myself and my partner ordered food I ordered a full English breakfast and my partner ordered extras I was then to hear from the kitchen what a fat bastard he wants extra poached egg and sausage etc this was very humiliating and very judgemental on the part of the staff

What I wish had happened

A nice non judgemental experience

Where this happened

In Person - Morrisons worthing

Morrisons Customers

Most talked about by Morrisons customers

High
Low

How this makes Morrisons customers feel

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Low
30% Customer Service
Feelings:

Disappointed

Annoyed

Let down

Unhappy

Uneasy

Unsatisfied

Frustrated

Put out

20% Communication
Feelings:

Disappointed

Let down

Annoyed

Unhappy

Frustrated

Unsatisfied

15% Embarrassment
Feelings:

Annoyed

Saddened

Unhappy

Disappointed

Put out

Let down

Uneasy

10% Inconvenienced
Feelings:

Annoyed

Let down

Disappointed

Uneasy

10% Financial Loss
Feelings:

Disappointed

Frustrated

Annoyed

Let down

Unsatisfied

10% Discrimination
Feelings:

Annoyed

Put out

Disappointed

Saddened

Unhappy

5% Rudeness
Feelings:

Saddened

Unhappy

Annoyed

Supermarket Customers

Most talked about by Supermarket customers

High
Low

How this makes Supermarket customers feel

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Low
16% Customer Service
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Unsatisfied

Displeased

Unhappy

Saddened

Uneasy

Disheartened

Put out

Furious

Confused

Disgusted

Anxious

Indifferent

Other

Insecure

Surprised

Scared

12% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Displeased

Furious

Disgusted

Put out

Uneasy

Saddened

Disheartened

Confused

Offended

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Surprised

Insecure

12% Quality of product
Feelings:

Annoyed

Disappointed

Unsatisfied

Displeased

Unhappy

Let down

Frustrated

Uneasy

Saddened

Disheartened

Disgusted

Other

Confused

Put out

Furious

Surprised

Miffed

Sad

Insecure

Indifferent

11% Rudeness
Feelings:

Annoyed

Frustrated

Disappointed

Uneasy

Let down

Displeased

Unhappy

Insecure

Saddened

Unsatisfied

Confused

Disheartened

Other

Furious

Indifferent

Offended

Surprised

Disgusted

10% Embarrassment
Feelings:

Annoyed

Frustrated

Disappointed

Uneasy

Unhappy

Let down

Unsatisfied

Saddened

Insecure

Displeased

Disheartened

Other

Furious

Anxious

Confused

Indifferent

Scared

Offended

Put out

9% Financial Loss
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Uneasy

Displeased

Furious

Disheartened

Disgusted

Put out

Confused

Other

Insecure

Saddened

Offended

Anxious

Surprised

8% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Disheartened

Unhappy

Confused

Saddened

Uneasy

Furious

Disgusted

Put out

Indifferent

Insecure

Other

5% Discrimination
Feelings:

Annoyed

Frustrated

Disappointed

Saddened

Let down

Unhappy

Insecure

Disheartened

Uneasy

Unsatisfied

Displeased

Furious

Put out

Scared

Anxious

Other

Confused

Offended

Disgusted

4% Other
Feelings:

Annoyed

Disappointed

Let down

Unsatisfied

Frustrated

Displeased

Insecure

Uneasy

Furious

Unhappy

Saddened

Anxious

Sad

Disheartened

Put out

Other

3% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Unhappy

Put out

Saddened

2% Delivery
Feelings:

Disappointed

Frustrated

Annoyed

Furious

Let down

Unhappy

Unsatisfied

Anxious

Disgusted

2% Injury
Feelings:

Annoyed

Let down

Frustrated

Unsatisfied

Saddened

Disappointed

Unhappy

Uneasy

Surprised

Displeased

Confused

Put out

2% Service
Feelings:

Happy

Grateful

Delighted

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Special

Other

2% Fraud
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Annoyed

Frustrated

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Displeased

Uneasy

Saddened

Confused

Unhappy

Let down

1% Expectations Exceeded
Feelings:

Happy

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Delighted

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Satisfied

Special

Other

1% Communication
Feelings:

Grateful

Happy

Pleased

Satisfied

Delighted

Special

1% Returns
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Annoyed

Frustrated

Furious

Anxious

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Unsatisfied

Disheartened

Let down

Put out

0% Quality of product
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Happy

Satisfied

Other

0% Other
Feelings:

Delighted

Grateful

Satisfied

0% Quality
Feelings:

Delighted

Grateful

Special

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