A customer experience about Amazon

Status: Approved

#FinancialLoss #Qualityofproduct #Inconvenienced  Annoyed Disappointed Unhappy 

Kindly shared by K. killick

What happened

Not working it is faulty

What I wish had happened

A card swap or a refund

Where this happened

In Person

Amazon Customers

Most talked about by Amazon customers

High
Low

How this makes Amazon customers feel

High
Low
33% Inconvenienced
Feelings:

Insecure

Unsatisfied

Annoyed

Other

Disappointed

Unhappy

17% Financial Loss
Feelings:

Annoyed

Disappointed

Unhappy

17% Quality of product
Feelings:

Annoyed

Disappointed

Unhappy

17% Rudeness
Feelings:

Unsatisfied

Other

Insecure

17% Other
Feelings:

Insecure

Unsatisfied

Other

Cards & Stationary Customers

Most talked about by Cards & Stationary customers

High
Low

How this makes Cards & Stationary customers feel

High
Low
31% Inconvenienced
Feelings:

Disappointed

Furious

Annoyed

Frustrated

Unhappy

Let down

Insecure

Unsatisfied

Other

25% Delivery
Feelings:

Furious

Disappointed

Let down

Frustrated

Annoyed

19% Financial Loss
Feelings:

Annoyed

Disappointed

Frustrated

Furious

Let down

Unhappy

6% Embarrassment
Feelings:

Furious

6% Quality of product
Feelings:

Annoyed

Disappointed

Unhappy

6% Rudeness
Feelings:

Insecure

Unsatisfied

Other

6% Other
Feelings:

Insecure

Unsatisfied

Other

Most positive experiences about Cards & Stationary companies

High
Low
  1. Moonpig
  2. Amazon
  3. Happycovers

Least positive experiences about Cards & Stationary companies

High
Low
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