A customer experience about Sky

Status: Approved

#Rudeness #Fraud #Inconvenienced  Annoyed Frustrated Unhappy 

What happened

Internet keeps turning off and on

What I wish had happened

I wish the internet would work like other broud brands

Where this happened

On the Internet

Sky Customers

Most talked about by Sky customers

High
Low

How this makes Sky customers feel

High
Low
31% Inconvenienced
Feelings:

Frustrated

Disgusted

Furious

Annoyed

Unhappy

Let down

23% Customer Service
Feelings:

Frustrated

Disgusted

Let down

Furious

Disappointed

15% Financial Loss
Feelings:

Frustrated

Disappointed

Let down

Furious

Annoyed

15% Fraud
Feelings:

Annoyed

Frustrated

Unhappy

Furious

8% Communication
Feelings:

Frustrated

Disgusted

Let down

8% Rudeness
Feelings:

Annoyed

Frustrated

Unhappy

Telecom Customers

Most talked about by Telecom customers

High
Low

How this makes Telecom customers feel

High
Low
28% Customer Service
Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Disappointed

Unsatisfied

Offended

Anxious

Displeased

Unhappy

19% Inconvenienced
Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Unsatisfied

Unhappy

Miffed

Disappointed

14% Communication
Feelings:

Frustrated

Let down

Furious

Disgusted

Annoyed

Disappointed

Offended

Anxious

Unsatisfied

Displeased

11% Financial Loss
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Disgusted

Anxious

Let down

Miffed

Unhappy

6% Quality of product
Feelings:

Annoyed

Frustrated

Unsatisfied

Displeased

Offended

Disappointed

Let down

5% Delay
Feelings:

Frustrated

Annoyed

Unsatisfied

Let down

Disappointed

Furious

Disgusted

5% Fraud
Feelings:

Frustrated

Furious

Annoyed

Unhappy

Offended

3% Other
Feelings:

Let down

Frustrated

Annoyed

3% Returns
Feelings:

Annoyed

Let down

Frustrated

Disappointed

3% Rudeness
Feelings:

Frustrated

Furious

Disgusted

Annoyed

Unhappy

2% Discrimination
Feelings:

Disgusted

Annoyed

Disappointed

2% Embarrassment
Feelings:

Disappointed

Disgusted

Most positive experiences about Telecom companies

High
Low
  1. Virgin Media
  2. Sky
  3. Three
  4. Vodafone

Least positive experiences about Telecom companies

High
Low
No great experiences publicly shared. Be the first.