Kindly shared by P. Kelly
What happened
If the store at Morrisons East Kilbride (Lyndsayfield) opens at 7am, why was I refused to buy cold meat from the cold meat counter, there were staff behind the counter and all the wrapping was off the meat but to be told that they can’t sell cold meat until 9:00am, why can you buy packet cold meat prior to 9:00am but can’t buy fresh cold meat? I was made to look a fool for questioning the policy, I was a customer service manager for 37 years and to be treated this way a appalling, you can’t say it was due to staffing levels as you had staff behind the counter so why is it I can’t buy cold meat from the counter. This happened on the 3/9/22 at 8:10 am.
What I wish had happened
If you sold fresh cold meat when the store opens, to be told its not 9:00am so I can’t serve you without a reason that is justified is just poor public service
Where this happened
In Person - Morrison’s Lyndsayfield
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