Deliveroo

Recent Compliments :)

No public compliments available. Be the first.

Recent Complaints :(

  • Taco Bell Holborn ( LONDON) page on DELIVEROO says " FOR TODAY ONLY, FREE DELIVERY WHEN YOU ORDER FROM THIS RESTAURANT" but Deliveroo still charges delivery fee. I have reported this on the 1st of Sep...
  • I have been charged for food I never even ordered and they are refusing to refund the amount which is over £50

Deliveroo Customers

Most talked about by Deliveroo customers

High
Low

How this makes Deliveroo customers feel

High
Low
33% Fraud
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Disappointed

33% Financial Loss
Feelings:

Furious

Disappointed

Frustrated

Disgusted

Annoyed

17% Customer Service
Feelings:

Furious

Annoyed

Disappointed

17% Rudeness
Feelings:

Furious

Frustrated

Disgusted

Restaurants Customers

Most talked about by Restaurants customers

High
Low

How this makes Restaurants customers feel

High
Low
16% Financial Loss
Feelings:

Furious

Annoyed

Frustrated

Disgusted

Disappointed

Anti Climax

14% Customer Service
Feelings:

Furious

Anxious

Disappointed

Disgusted

Annoyed

Frustrated

Offended

Sad

Anti Climax

Miffed

Let down

12% Rudeness
Feelings:

Furious

Disgusted

Annoyed

Frustrated

Offended

Anxious

12% Fraud
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Anti Climax

Disgusted

9% Quality of product
Feelings:

Furious

Disgusted

Anxious

Scared

Annoyed

Let down

Miffed

Disappointed

Anti Climax

9% Delivery
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Anti Climax

Miffed

Disgusted

7% Inconvenienced
Feelings:

Annoyed

Frustrated

Let down

Sad

Furious

Anxious

Scared

7% Embarrassment
Feelings:

Furious

Disgusted

Offended

Anxious

Frustrated

Annoyed

2% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

2% Delay
Feelings:

Annoyed

Frustrated

Sad

2% Other
Feelings:

Anxious

Scared

Let down

2% Communication
Feelings:

Disappointed

Anti Climax

Furious

2% Delivery
Feelings:

Delighted

Satisfied

Happy

2% Communication
Feelings:

Happy

Delighted

Satisfied

Most complained about Restaurants companies

High
Low
  1. Just Eat
  2. McDonalds
  3. Deliveroo
  4. Burger King

Most complimented Restaurants companies

High
Low
  1. Nandos

Aleks - Status: Approved

What happened

Taco Bell Holborn ( LONDON) page on DELIVEROO says " FOR TODAY ONLY, FREE DELIVERY WHEN YOU ORDER FROM THIS RESTAURANT" but Deliveroo still charges delivery fee. I have reported this on the 1st of September and Deliveroo managers said that promotion has ended and we will remove this note from TACO B...

What I wish had happened

Deliveroo caneasily remove the Free Delivery but they prefer leaving the note on the page so they can rob people.

G Laoufi - Status: Approved

What happened

I have been charged for food I never even ordered and they are refusing to refund the amount which is over £50

What I wish had happened

A full refund as it happened over and over

No public compliments available. Be the first.