Deliveroo

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Recent not so great
experiences :(

  • Taco Bell Holborn ( LONDON) page on DELIVEROO says " FOR TODAY ONLY, FREE DELIVERY WHEN YOU ORDER FROM THIS RESTAURANT" but Deliveroo still charges delivery fee. I have reported this on the 1st of Sep...
  • I have been charged for food I never even ordered and they are refusing to refund the amount which is over £50

Deliveroo Customers

Most talked about by Deliveroo customers

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How this makes Deliveroo customers feel

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33% Fraud
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Furious

Frustrated

Annoyed

Disgusted

Disappointed

33% Financial Loss
Feelings:

Furious

Disgusted

Annoyed

Disappointed

Frustrated

17% Customer Service
Feelings:

Furious

Annoyed

Disappointed

17% Rudeness
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Furious

Frustrated

Disgusted

Restaurants Customers

Most talked about by Restaurants customers

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How this makes Restaurants customers feel

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19% Financial Loss
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Frustrated

Furious

Annoyed

Disappointed

Disgusted

Unhappy

Disheartened

Anti Climax

Put out

Insecure

Unsatisfied

16% Customer Service
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Annoyed

Disgusted

Anxious

Sad

Unhappy

Anti Climax

Insecure

Miffed

Offended

Unsatisfied

Put out

Let down

12% Quality of product
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Disappointed

Furious

Frustrated

Unsatisfied

Annoyed

Disgusted

Anxious

Unhappy

Scared

Disheartened

Let down

Miffed

Anti Climax

12% Fraud
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Frustrated

Furious

Annoyed

Disappointed

Unsatisfied

Unhappy

Anti Climax

Disgusted

Put out

10% Delivery
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Frustrated

Furious

Annoyed

Disappointed

Miffed

Disgusted

Disheartened

Unhappy

Anti Climax

Insecure

9% Rudeness
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Furious

Disgusted

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Frustrated

Offended

Anxious

5% Inconvenienced
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5% Embarrassment
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3% Delay
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2% Communication
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Disappointed

Anti Climax

Furious

2% Delivery
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Happy

Delighted

Satisfied

2% Communication
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Delighted

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Happy

2% Expectations Exceeded
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Happy

Delighted

Satisfied

2% Other
Feelings:

Scared

Let down

Anxious

Most positive experiences about Restaurants companies

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  1. Just Eat
  2. McDonalds
  3. Deliveroo
  4. Uber Eats

Least positive experiences about Restaurants companies

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  1. Nandos

Aleks - Status: Approved

What happened

Taco Bell Holborn ( LONDON) page on DELIVEROO says " FOR TODAY ONLY, FREE DELIVERY WHEN YOU ORDER FROM THIS RESTAURANT" but Deliveroo still charges delivery fee. I have reported this on the 1st of September and Deliveroo managers said that promotion has ended and we will remove this note from TACO B...

What I wish had happened

Deliveroo caneasily remove the Free Delivery but they prefer leaving the note on the page so they can rob people.

G Laoufi - Status: Approved

What happened

I have been charged for food I never even ordered and they are refusing to refund the amount which is over £50

What I wish had happened

A full refund as it happened over and over

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