Aldi

Recent great
experiences :)

  • I forgot my bank card to pay for my shopping and the lovely guy that was on the till was so kind and helpful abs went above and beyond
    Read this experience
  • A As always excellent service. The lady on the till was helpful as usual and happy. My only problem is that I haven't been able to get the carrot apple and parsnip pouches for my granddaughter. She's 5...
    Read this experience
Share my own experience

Recent not so great
experiences :(

  • M Purchased peat free compost, really poor quality.
    Read this experience
  • C I was eating the steak, and I’m the third bite I bit something extremely hard that cracked my molar and took the whole tooth out
    Read this experience
  • D In your Oban branch, I did my shopping approached a till, as I was about to put my first item on the belt he was told to close. Then he proceeds to look at me throws his closed sign beside the belt in...
    Read this experience
Share my own experience

Aldi Customers

Most talked about by Aldi customers

High
Low

How this makes Aldi customers feel

High
Low
25% Quality of product
Feelings:

Disappointed

Annoyed

Displeased

Uneasy

Let down

Frustrated

Other

Saddened

Unsatisfied

Unhappy

Furious

Disheartened

Surprised

12% Customer Service
Feelings:

Disappointed

Annoyed

Saddened

Insecure

Uneasy

Frustrated

Displeased

Unsatisfied

Surprised

Other

10% Other
Feelings:

Annoyed

Disappointed

Frustrated

Furious

Unsatisfied

Saddened

Displeased

Let down

Uneasy

Unhappy

10% Financial Loss
Feelings:

Annoyed

Uneasy

Displeased

Let down

Frustrated

Disappointed

Unsatisfied

8% Embarrassment
Feelings:

Annoyed

Uneasy

Disappointed

Frustrated

Saddened

Insecure

Unhappy

Furious

8% Communication
Feelings:

Annoyed

Disappointed

Displeased

Frustrated

Uneasy

Unhappy

Saddened

8% Inconvenienced
Feelings:

Disappointed

Frustrated

Uneasy

Unsatisfied

Annoyed

Unhappy

Saddened

7% Rudeness
Feelings:

Disappointed

Annoyed

Uneasy

Insecure

Surprised

Displeased

Saddened

Other

Frustrated

3% Service
Feelings:

Happy

Pleased

Delighted

Satisfied

Other

3% Expectations Exceeded
Feelings:

Happy

Delighted

Pleased

Satisfied

Other

2% Quality of product
Feelings:

Happy

Satisfied

Other

2% Injury
Feelings:

Saddened

Uneasy

Annoyed

2% Delivery
Feelings:

Disappointed

Supermarket Customers

Most talked about by Supermarket customers

High
Low

How this makes Supermarket customers feel

High
Low
16% Customer Service
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Unsatisfied

Displeased

Unhappy

Saddened

Uneasy

Disheartened

Put out

Furious

Confused

Disgusted

Anxious

Indifferent

Other

Insecure

Surprised

Scared

12% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Displeased

Furious

Disgusted

Put out

Uneasy

Saddened

Disheartened

Confused

Offended

Anxious

Surprised

Insecure

12% Quality of product
Feelings:

Annoyed

Disappointed

Unsatisfied

Displeased

Unhappy

Let down

Frustrated

Uneasy

Saddened

Disheartened

Disgusted

Other

Confused

Put out

Furious

Surprised

Miffed

Sad

Insecure

Indifferent

11% Rudeness
Feelings:

Annoyed

Frustrated

Disappointed

Uneasy

Let down

Displeased

Unhappy

Insecure

Saddened

Unsatisfied

Confused

Disheartened

Other

Furious

Indifferent

Offended

Surprised

Disgusted

10% Embarrassment
Feelings:

Annoyed

Frustrated

Disappointed

Uneasy

Unhappy

Let down

Unsatisfied

Saddened

Insecure

Displeased

Disheartened

Other

Furious

Anxious

Confused

Indifferent

Scared

Offended

Put out

9% Financial Loss
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Uneasy

Displeased

Furious

Disheartened

Disgusted

Put out

Confused

Other

Insecure

Saddened

Offended

Anxious

Surprised

8% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Disheartened

Unhappy

Confused

Saddened

Uneasy

Furious

Disgusted

Put out

Indifferent

Insecure

Other

5% Discrimination
Feelings:

Annoyed

Frustrated

Disappointed

Saddened

Let down

Unhappy

Insecure

Disheartened

Uneasy

Unsatisfied

Displeased

Furious

Put out

Scared

Anxious

Other

Confused

Offended

Disgusted

4% Other
Feelings:

Annoyed

Disappointed

Let down

Unsatisfied

Frustrated

Displeased

Insecure

Uneasy

Furious

Unhappy

Saddened

Anxious

Sad

Disheartened

Put out

Other

3% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Unhappy

Put out

Saddened

2% Delivery
Feelings:

Disappointed

Frustrated

Annoyed

Furious

Let down

Unhappy

Unsatisfied

Anxious

Disgusted

2% Injury
Feelings:

Annoyed

Let down

Frustrated

Unsatisfied

Saddened

Disappointed

Unhappy

Uneasy

Surprised

Displeased

Confused

Put out

2% Service
Feelings:

Happy

Grateful

Delighted

Pleased

Satisfied

Special

Other

2% Fraud
Feelings:

Annoyed

Frustrated

Unsatisfied

Disheartened

Disappointed

Displeased

Uneasy

Saddened

Confused

Unhappy

Let down

1% Expectations Exceeded
Feelings:

Happy

Grateful

Delighted

Pleased

Satisfied

Special

Other

1% Communication
Feelings:

Grateful

Happy

Pleased

Satisfied

Delighted

Special

1% Returns
Feelings:

Annoyed

Frustrated

Furious

Anxious

Disappointed

Unsatisfied

Disheartened

Let down

Put out

0% Quality of product
Feelings:

Happy

Satisfied

Other

0% Other
Feelings:

Delighted

Grateful

Satisfied

0% Quality
Feelings:

Delighted

Grateful

Special

Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Morrisons
  3. Asda
  4. Aldi

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrisons
  4. Tesco
View the industry page
J

J Dowding-Walker - Status: Approved

Submit your own

What happened

Bought raw Quick Cook Chicken Breast Sizzlers, 500g on 16 April, Saturday evening. I brought it straight home, put in fridge straight away. Took it out to cook for dinner tonight. It has gone off! Use by date was 24 April. Today is 18 April. Very unhappy!

What I wish had happened

That the product had been handled better in store so it would have remained fresh to use 2 days after purchase, well within Use By date. I want recompense!

Read more
M

m richards - Status: Approved

What happened

I opened a frozen product to put in the oven and it was smashed up. It was a salmon encrout with cheese and dill and have to be thrown away

What I wish had happened

That the product has been up to standard and in one piece so that I could have cooked and eaten it

Read more
K

K Munro - Status: Approved

What happened

I bought a speciality Beef Madras’s.It was awful 9 pieces of grizzle and undercooked beef to feed 2 people.That was not fit for purpose.Don’t know how Aldi do their quality control or do they even do it because No body could have eaten the meat in that curry.I will not be buying that again or ...

What I wish had happened

I wish I had got a meal that was fit for human consumption.Instead I had to make a sandwich for my husband and myself.

Read more
No great experiences publicly shared. Be the first.