Aldi

Recent great
experiences :)

  • I forgot my bank card to pay for my shopping and the lovely guy that was on the till was so kind and helpful abs went above and beyond
  • A As always excellent service. The lady on the till was helpful as usual and happy. My only problem is that I haven't been able to get the carrot apple and parsnip pouches for my granddaughter. She's 5...

Recent not so great
experiences :(

  • M Purchased peat free compost, really poor quality.
  • C I was eating the steak, and I’m the third bite I bit something extremely hard that cracked my molar and took the whole tooth out
  • D In your Oban branch, I did my shopping approached a till, as I was about to put my first item on the belt he was told to close. Then he proceeds to look at me throws his closed sign beside the belt in...

Aldi Customers

Most talked about by Aldi customers

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How this makes Aldi customers feel

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25% Quality of product
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12% Customer Service
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10% Other
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10% Financial Loss
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8% Embarrassment
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8% Communication
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8% Inconvenienced
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7% Rudeness
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3% Service
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3% Expectations Exceeded
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2% Quality of product
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2% Injury
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2% Delivery
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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16% Customer Service
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12% Inconvenienced
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12% Quality of product
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11% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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5% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Injury
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2% Service
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2% Fraud
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1% Expectations Exceeded
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1% Communication
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1% Returns
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0% Quality of product
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0% Quality
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Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Morrisons
  3. Asda
  4. Aldi

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrisons
  4. Tesco
J

J Dowding-Walker - Status: Approved

What happened

Bought raw Quick Cook Chicken Breast Sizzlers, 500g on 16 April, Saturday evening. I brought it straight home, put in fridge straight away. Took it out to cook for dinner tonight. It has gone off! Use by date was 24 April. Today is 18 April. Very unhappy!

What I wish had happened

That the product had been handled better in store so it would have remained fresh to use 2 days after purchase, well within Use By date. I want recompense!

M

m richards - Status: Approved

What happened

I opened a frozen product to put in the oven and it was smashed up. It was a salmon encrout with cheese and dill and have to be thrown away

What I wish had happened

That the product has been up to standard and in one piece so that I could have cooked and eaten it

K

K Munro - Status: Approved

What happened

I bought a speciality Beef Madras’s.It was awful 9 pieces of grizzle and undercooked beef to feed 2 people.That was not fit for purpose.Don’t know how Aldi do their quality control or do they even do it because No body could have eaten the meat in that curry.I will not be buying that again or ...

What I wish had happened

I wish I had got a meal that was fit for human consumption.Instead I had to make a sandwich for my husband and myself.

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