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What happened
My holiday got cancelled in April due to covid. Paid in full sept 2019. Was told I’d get refund sept 20. Everytime I ring the India call centre they give lies n tell me to wait a further few days for refund. It’s now 24th of nov & once again told to wait til end of nov? Just lies after lies
What I wish had happened
Received my refund when told I would....which is still a long wait 6mths after holiday n 12 moths after full payment
What happened
Sold me a room in Portugal which was non existent..the accommodation was closed in march 2020 and I booked in june2020..no accommodation on arrival at 01:00 hrs. And no refund...just BS And lies
What I wish had happened
Me to have had somewhere to stay on arrival at the resort...them to refund my money!!
What happened
I had booked a room with Alpharooms but my flight was cancelled due to Covid 19, so I cancelled my room in plenty of time. This was in August. Was promised a refund in 6 to 8 weeks. Am still waiting now. They are not replying to emails now. They have £400 of my own money and have told lie after lie...
What I wish had happened
I would like to have seen the refund as promised back in my account in the time frame promised.