Recent great
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Recent not so great
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Amazon Customers
Most talked about by Amazon customers
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Online Retailer Customers
Most talked about by Online Retailer customers
How this makes Online Retailer customers feel
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Most positive experiences about Online Retailer companies
What happened
Been waiting 4 months for a refund and they just keep giving me excuses
What I wish had happened
For them to process my refund
What happened
When you create an account you tell the app which delivery times suit you best within the week and which during the weekend. With this as a new customer I thought delivery times would then obviously be tailored to my needs. Also on the app it states that delivery times go until 7pm. I am a teacher ...
What I wish had happened
I wished delivery happend at 4pm like a asked. Then I would have a fridge for the first time in 3 weeks (I'm new in the UK and been living of takeouts). I was looking forward to buy fruit and yogurt.
What happened
Taking £7.99 monthly
What I wish had happened
You told the truth about hidden costs and refund them