Apple

Recent Compliments :)

  • N I went into the store looking to buy a new laptop. I’d also been having a few issues with my Apple ID and wanted to sort this out too. Johnny who helped me was amazing! So polite and patient. He exp...

Recent Complaints :(

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Apple Customers

Most talked about by Apple customers

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How this makes Apple customers feel

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33% Expectations Exceeded
Feelings:

Delighted

Happy

Satisfied

33% Quality of product
Feelings:

Delighted

Happy

Satisfied

33% Service
Feelings:

Happy

Satisfied

Delighted

Electronics Customers

Most talked about by Electronics customers

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How this makes Electronics customers feel

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25% Customer Service
Feelings:

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Furious

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Let down

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Anxious

Surprised

Offended

12% Financial Loss
Feelings:

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Let down

Furious

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Disappointed

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10% Inconvenienced
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Scared

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Anxious

Surprised

10% Communication
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8% Quality of product
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Let down

Annoyed

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8% Rudeness
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Let down

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5% Delay
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5% Service
Feelings:

Delighted

Satisfied

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Pleased

3% Quality of product
Feelings:

Satisfied

Pleased

Delighted

Happy

3% Expectations Exceeded
Feelings:

Delighted

Happy

Satisfied

2% Discrimination
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Furious

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2% Communication
Feelings:

Delighted

2% Returns
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2% Delivery
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Furious

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2% Fraud
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Anxious

Scared

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Most complained about Electronics companies

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Low
  1. Currys PC World
  2. Sparrow Electronics
  3. Samsung
  4. Vax

Most complimented Electronics companies

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Low
  1. Apple
  2. Bosch
  3. Dyson
No public complaints available. Be the first.
N

N Neatrour - Status: Approved

What happened

I went into the store looking to buy a new laptop. I’d also been having a few issues with my Apple ID and wanted to sort this out too. Johnny who helped me was amazing! So polite and patient. He explained the differences between the various models really well and recommended the new MacBook Air fo...

The impact it had

I felt very positive about my purchase and therefore got even more enjoyment out of using it.