Argos

Recent great
experiences :)

  • Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approachable and had excellent customer service despite a number of rude and disgraceful members of the public who were speaking to h...
  • J Went in argos at merry Hill center and a young girl name of Louise came up and asked if l need help . I brought a ring door bell she helped set it up for me .Louise had worked there 3 weeks she w...

Recent not so great
experiences :(

  • I ordered a case for my new phone, and an onscreen message said it should be available for collection at my local branch the next day, Saturday, from 9 a.m. I would receive a text when it was there. ...
  • D I bought a hedge trimmer took it out of the box and tried it for length against the hedge but it was not long enough to reach the top of the hedge. I took it back to Argos Ellesmere port Sainsbury's a...
  • My cooker packed up yesterday it’s less than 11 months old and all I have to cook on I spent most of yesterday ringing different departments held on got disconnected my mobile phone bill is noe way ...

Argos Customers

Most talked about by Argos customers

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How this makes Argos customers feel

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28% Customer Service
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15% Quality of product
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13% Financial Loss
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8% Inconvenienced
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7% Communication
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7% Returns
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6% Delivery
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4% Delay
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3% Fraud
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2% Rudeness
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2% Injury
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1% Other
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1% Embarrassment
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1% Service
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1% Communication
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1% Expectations Exceeded
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Homeware Customers

Most talked about by Homeware customers

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How this makes Homeware customers feel

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26% Customer Service
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14% Quality of product
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12% Financial Loss
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8% Communication
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7% Inconvenienced
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7% Delivery
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6% Returns
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4% Delay
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3% Fraud
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3% Rudeness
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3% Service
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2% Injury
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2% Communication
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1% Other
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1% Embarrassment
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1% Expectations Exceeded
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1% Other
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1% Quality of product
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Most positive experiences about Homeware companies

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Low
  1. Argos
  2. Dunelm Group
  3. Dreams
  4. Sodastream

Least positive experiences about Homeware companies

High
Low
  1. Argos
  2. Dunelm Group
  3. Dreams
D

d blakemore - Status: Approved

What happened

Tried to purchase an Apple Watch at £199 on line I had 2x Love2shop vouchers both had £50 on each total £100 and the rest on my Visa card done everything I had to on line and wanted delivery so total to pay was £102.99 on my visa with my vouchers all went through fine the last second it said th...

What I wish had happened

Just put my voucher money back or realised they had had it and refunded me

S

S Poile - Status: Approved

What happened

I purchased a tent stated in the product description as being a 6 man tent. I used it this past weekend and had to send my son to stay in his uncle's tent as there was no room for 5 if us let alone 6. I could also feel a mist of rain coming through. I called Argos and spoke to another person through...

What I wish had happened

That they'd have actually listened to me and acknowledged what I was saying. They didn't care one bit. Never experienced customer service like it. In any other shop I've wished to return something there has never been an issue and they've promptly refunded me and apologised for my inconvenience. I g...

S

S Zazi - Status: Approved

What happened

I purchased a sofa set from argos in December 2021 and found it to be very poorly made it is just wood and fabric there is about 10% padding through the entire 4 seater and chair and found after a few months it was getting worse then my 2 year old grandson fell over on it and hit his head on the woo...

What I wish had happened

I would have liked to return the sofa set and get a refund so I could seek another safer sofa set for my family

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