Argos

Recent great
experiences :)

  • Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approachable and had excellent customer service despite a number of rude and disgraceful members of the public who were speaking to h...
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  • J Went in argos at merry Hill center and a young girl name of Louise came up and asked if l need help . I brought a ring door bell she helped set it up for me .Louise had worked there 3 weeks she w...
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Recent not so great
experiences :(

  • I ordered a case for my new phone, and an onscreen message said it should be available for collection at my local branch the next day, Saturday, from 9 a.m. I would receive a text when it was there. ...
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  • D I bought a hedge trimmer took it out of the box and tried it for length against the hedge but it was not long enough to reach the top of the hedge. I took it back to Argos Ellesmere port Sainsbury's a...
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  • My cooker packed up yesterday it’s less than 11 months old and all I have to cook on I spent most of yesterday ringing different departments held on got disconnected my mobile phone bill is noe way ...
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Argos Customers

Most talked about by Argos customers

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How this makes Argos customers feel

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28% Customer Service
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15% Quality of product
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13% Financial Loss
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8% Inconvenienced
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7% Communication
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7% Returns
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6% Delivery
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4% Delay
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3% Fraud
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2% Rudeness
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2% Injury
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1% Other
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Furious

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1% Embarrassment
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Furious

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1% Service
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Special

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Overjoyed

1% Communication
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1% Expectations Exceeded
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Special

Homeware Customers

Most talked about by Homeware customers

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How this makes Homeware customers feel

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26% Customer Service
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14% Quality of product
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12% Financial Loss
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8% Communication
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7% Inconvenienced
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7% Delivery
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6% Returns
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4% Delay
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3% Fraud
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3% Rudeness
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3% Service
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2% Injury
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2% Communication
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1% Other
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Furious

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1% Embarrassment
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1% Expectations Exceeded
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1% Other
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1% Quality of product
Feelings:

Happy

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Most positive experiences about Homeware companies

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Low
  1. Argos
  2. Dunelm Group
  3. Dreams
  4. Sodastream

Least positive experiences about Homeware companies

High
Low
  1. Argos
  2. Dunelm Group
  3. Dreams
View the industry page
G

G cooper - Status: Approved

Submit your own

What happened

I got a new candy washer dryer from Argos back in May this year. It makes a grinding noise when drying the clothes so I got it exchanged for same model now the new model is not drying the clothes. Plus Argos left the other washer dryer in my property I’m awaiting for it to be collected. Now I want...

What I wish had happened

Full refund and Argos to collect both washer dryer s

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B

B Shockley - Status: Approved

What happened

I recently bought a Bush Cooker which I had delivered to my home. The cooker arrived and had already had electrical cabling attached. It was connected using the cable attached; we turned the cooker on to burn off the residue off as instructed and while this was doing so we lifted the cable to move i...

What I wish had happened

I want my money refunded. I am desperate for my money back as I can't afford to be without my income

Read more
D

D Thomas - Status: Approved

What happened

Bid and won an iPhone from a seller on eBay. Requested it be delivered 'click & collect' to my local Argos. Before I could collect it the store closed due to the virus this was March '20. When it re-opened I was told all parcels were returned to the sellers (his address was on the parcel). I request...

What I wish had happened

Paid me the compensation I requested. Argos had a duty of care to look after the parcel. The fact that they cannot prove that it was returned and/or by what means because they did no do any paperwork is just inconceivable for a company that size.

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