Bulb

Recent Compliments :)

  • J Their customer service is excellent. They really understand their customer base and you are able to contact them easily through their online help chat function. They are also doing amazing things for ...
  • Moved to Bulb on price initially however their customer service (by person or by app) has been impressive, so easy and customer focused I have been telling everyone!

Recent Complaints :(

No public complaints available. Be the first.

Bulb Customers

Most talked about by Bulb customers

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How this makes Bulb customers feel

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50% Expectations Exceeded
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Pleased

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25% Delivery
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25% Service
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Pleased

Utilities Customers

Most talked about by Utilities customers

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How this makes Utilities customers feel

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27% Customer Service
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12% Financial Loss
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9% Communication
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9% Inconvenienced
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6% Discrimination
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6% Other
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6% Delay
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6% Rudeness
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6% Expectations Exceeded
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3% Quality of product
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3% Fraud
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3% Delivery
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3% Service
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Delighted

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Most complained about Utilities companies

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Low
  1. British Gas
  2. Scottish Power
  3. SMS PLC
  4. Severn Trent Water

Most complimented Utilities companies

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  1. Bulb
No public complaints available. Be the first.
J

J Russell - Status: Approved

What happened

Their customer service is excellent. They really understand their customer base and you are able to contact them easily through their online help chat function. They are also doing amazing things for the environment by trying to become 100% sustainable.

The impact it had

Reduction in energy costs by using Bulb and doing our bit for the environment.

A Spencer - Status: Approved

What happened

Moved to Bulb on price initially however their customer service (by person or by app) has been impressive, so easy and customer focused I have been telling everyone!

The impact it had

I tell everyone how great Bulb are to deal with!