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  • T I had a drive thru and my meal was stone cold tried telephoning them no reply what a waste of money
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Burger King Customers

Most talked about by Burger King customers

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Low

How this makes Burger King customers feel

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Low
33% Customer Service
Feelings:

Disappointed

Anti Climax

Furious

33% Communication
Feelings:

Disappointed

Anti Climax

Furious

33% Quality of product
Feelings:

Furious

Disappointed

Anti Climax

Restaurants Customers

Most talked about by Restaurants customers

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How this makes Restaurants customers feel

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16% Financial Loss
Feelings:

Furious

Annoyed

Disappointed

Frustrated

Anti Climax

Disgusted

16% Customer Service
Feelings:

Furious

Anxious

Annoyed

Disappointed

Offended

Let down

Frustrated

Sad

Disgusted

Anti Climax

10% Rudeness
Feelings:

Furious

Disgusted

Offended

Anxious

Annoyed

10% Inconvenienced
Feelings:

Annoyed

Frustrated

Sad

Furious

Anxious

Scared

Let down

10% Quality of product
Feelings:

Furious

Annoyed

Anxious

Disgusted

Scared

Disappointed

Let down

Anti Climax

6% Delivery
Feelings:

Frustrated

Disappointed

Furious

Anti Climax

Annoyed

6% Fraud
Feelings:

Disappointed

Furious

Annoyed

Frustrated

Anti Climax

6% Embarrassment
Feelings:

Furious

Disgusted

Offended

Anxious

3% Delivery
Feelings:

Happy

Delighted

Satisfied

3% Communication
Feelings:

Happy

Delighted

Satisfied

3% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

3% Delay
Feelings:

Sad

Annoyed

Frustrated

3% Other
Feelings:

Let down

Anxious

Scared

3% Communication
Feelings:

Disappointed

Anti Climax

Furious

Most complained about Restaurants companies

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Low
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Most complimented Restaurants companies

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Low
  1. Nandos
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T

T south - Status: Approved

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What happened

I had a drive thru and my meal was stone cold tried telephoning them no reply what a waste of money

What I wish had happened

I would have at least liked them to pick up the phone and a monetary refund for a disappointing meal at least

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