Carpetright

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  • P Absolutely shocking service from Carpetright - I find it incredible that businesses like this one are still afloat in this day and age. They took my money in mid-December and have yet have to complete...
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Carpetright Customers

Most talked about by Carpetright customers

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How this makes Carpetright customers feel

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Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Disappointed

33% Quality of product
Feelings:

Annoyed

Frustrated

Disappointed

33% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Home Customers

Most talked about by Home customers

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How this makes Home customers feel

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20% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Disgusted

Unsatisfied

Unhappy

16% Quality of product
Feelings:

Frustrated

Annoyed

Disgusted

Let down

Furious

Disappointed

Unhappy

Unsatisfied

Insecure

12% Communication
Feelings:

Frustrated

Annoyed

Furious

Let down

Disappointed

Disgusted

Insecure

8% Delivery
Feelings:

Frustrated

Furious

Annoyed

Let down

Disgusted

Insecure

Disappointed

8% Financial Loss
Feelings:

Frustrated

Annoyed

Disappointed

Furious

Unhappy

Let down

Unsatisfied

Disgusted

7% Inconvenienced
Feelings:

Frustrated

Disappointed

Annoyed

Furious

Let down

Disgusted

4% Expectations Exceeded
Feelings:

Grateful

Satisfied

Delighted

Special

Pleased

4% Rudeness
Feelings:

Disgusted

Let down

Furious

Annoyed

4% Fraud
Feelings:

Disgusted

Furious

Let down

Annoyed

Frustrated

4% Service
Feelings:

Special

Grateful

Delighted

Satisfied

3% Communication
Feelings:

Delighted

Special

Satisfied

Grateful

3% Quality of product
Feelings:

Delighted

Pleased

Satisfied

3% Other
Feelings:

Frustrated

Annoyed

Let down

1% Quality
Feelings:

Delighted

Grateful

Special

1% Embarrassment
Feelings:

Disappointed

Frustrated

Disgusted

1% Delivery
Feelings:

Satisfied

Pleased

Delighted

1% Delay
Feelings:

Annoyed

Frustrated

Disappointed

1% Discrimination
Feelings:

Disgusted

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High
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Least positive experiences about Home companies

High
Low
  1. B&Q
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P

P Eve - Status: Approved

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What happened

Absolutely shocking service from Carpetright - I find it incredible that businesses like this one are still afloat in this day and age. They took my money in mid-December and have yet have to complete a very shoddy job - After endless attempts to get this resolved they finally offered £200 quid off...

What I wish had happened

Instant resolution and larger compensation

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