Carpetright

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Recent Complaints :(

  • P Absolutely shocking service from Carpetright - I find it incredible that businesses like this one are still afloat in this day and age. They took my money in mid-December and have yet have to complete...
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Carpetright Customers

Most talked about by Carpetright customers

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Low

How this makes Carpetright customers feel

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Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Disappointed

33% Quality of product
Feelings:

Disappointed

Annoyed

Frustrated

33% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Home Customers

Most talked about by Home customers

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How this makes Home customers feel

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16% Quality of product
Feelings:

Disgusted

Frustrated

Annoyed

Disappointed

Let down

Furious

13% Customer Service
Feelings:

Furious

Frustrated

Disappointed

Disgusted

Annoyed

10% Expectations Exceeded
Feelings:

Delighted

Grateful

Satisfied

Special

Pleased

10% Service
Feelings:

Delighted

Grateful

Special

Satisfied

6% Quality of product
Feelings:

Delighted

Satisfied

Pleased

6% Communication
Feelings:

Delighted

Grateful

Satisfied

Special

6% Financial Loss
Feelings:

Annoyed

Furious

Frustrated

Disappointed

6% Inconvenienced
Feelings:

Annoyed

Disgusted

Frustrated

Disappointed

6% Rudeness
Feelings:

Furious

Annoyed

Disgusted

Let down

3% Delay
Feelings:

Disappointed

Annoyed

Frustrated

3% Communication
Feelings:

Furious

3% Delivery
Feelings:

Delighted

Satisfied

Pleased

3% Quality
Feelings:

Grateful

Special

Delighted

3% Embarrassment
Feelings:

Disgusted

Frustrated

Disappointed

3% Fraud
Feelings:

Annoyed

Disgusted

Let down

Most complained about Home companies

High
Low
  1. SCS FURNITURE
  2. Sun-dial Blinds
  3. Carpetright
  4. Homebase

Most complimented Home companies

High
Low
  1. B&Q
  2. Crosswater
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P

P Eve - Status: Approved

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What happened

Absolutely shocking service from Carpetright - I find it incredible that businesses like this one are still afloat in this day and age. They took my money in mid-December and have yet have to complete a very shoddy job - After endless attempts to get this resolved they finally offered £200 quid off...

What I wish had happened

Instant resolution and larger compensation

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