Currys PC World

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  • J I bought laptop from curry’s last year in March. In October, I accidentally dropped the laptop when I was coming downstairs. I contacted the teamknow how and asked them repair as I had extended warr...
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  • C We went into the shop on Saturday to purchase a desktop computer as ours had just died. We were shown a few but the one we purchased was on offer. We asked if this would be suitable for playing games ...
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  • I had a tumble dryer delivered on 4th March that was damaged. Called straight away to arrange collection and redelivery, let down 3 times. Asked for refund, finally collected item and still refusin...
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Currys PC World Customers

Most talked about by Currys PC World customers

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How this makes Currys PC World customers feel

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Low
31% Customer Service
Feelings:

Furious

Frustrated

Annoyed

Let down

Disappointed

Disgusted

Unsatisfied

Anxious

Offended

Unhappy

Surprised

Miffed

15% Financial Loss
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Let down

Anxious

Insecure

Unhappy

Disgusted

15% Inconvenienced
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Furious

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Anxious

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Offended

Let down

Miffed

Surprised

Scared

15% Communication
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Furious

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Unsatisfied

Disgusted

Let down

Unhappy

Anxious

Miffed

Scared

7% Rudeness
Feelings:

Disappointed

Annoyed

Frustrated

Surprised

Offended

Furious

Anxious

Let down

Insecure

5% Fraud
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Frustrated

Annoyed

Disappointed

Unsatisfied

Anxious

Scared

3% Delay
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Furious

Disgusted

3% Delivery
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Disgusted

Annoyed

Disappointed

Let down

Furious

Frustrated

3% Quality of product
Feelings:

Disappointed

Unsatisfied

Let down

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Annoyed

Insecure

2% Discrimination
Feelings:

Furious

Offended

Disgusted

Electronics Customers

Most talked about by Electronics customers

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Low

How this makes Electronics customers feel

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Low
26% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Let down

Disgusted

Anxious

Unsatisfied

Offended

Unhappy

Surprised

Miffed

13% Financial Loss
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Frustrated

Annoyed

Furious

Let down

Disappointed

Disgusted

Anxious

Insecure

Unhappy

13% Communication
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Disgusted

Anxious

Let down

Unsatisfied

Unhappy

Miffed

Scared

12% Inconvenienced
Feelings:

Frustrated

Furious

Disappointed

Annoyed

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Anxious

Disgusted

Offended

Miffed

Surprised

Scared

7% Delay
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Furious

Annoyed

Let down

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Disgusted

Anxious

6% Rudeness
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Annoyed

Frustrated

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Furious

Surprised

Offended

Anxious

Insecure

Disgusted

6% Quality of product
Feelings:

Frustrated

Disappointed

Furious

Let down

Annoyed

Unsatisfied

Disgusted

Insecure

4% Fraud
Feelings:

Frustrated

Disgusted

Annoyed

Disappointed

Furious

Unsatisfied

Anxious

Scared

3% Other
Feelings:

Furious

Disappointed

Frustrated

Disgusted

Anxious

Let down

2% Service
Feelings:

Delighted

Satisfied

Pleased

Happy

1% Returns
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Disgusted

Annoyed

Frustrated

Disappointed

1% Delivery
Feelings:

Disgusted

Annoyed

Disappointed

Let down

Furious

Frustrated

1% Discrimination
Feelings:

Furious

Disgusted

Disappointed

Offended

1% Expectations Exceeded
Feelings:

Delighted

Happy

Satisfied

1% Quality of product
Feelings:

Satisfied

Pleased

Delighted

Happy

1% Communication
Feelings:

Delighted

Most positive experiences about Electronics companies

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Low
  1. Currys PC World
  2. Team Knowhow
  3. Sparrow Electronics
  4. Samsung

Least positive experiences about Electronics companies

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Low
  1. Apple
  2. Bosch
  3. Dyson
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J

Jasbir - Status: Approved

Submit your own

What happened

I bought laptop from curry’s last year in March. In October, I accidentally dropped the laptop when I was coming downstairs. I contacted the teamknow how and asked them repair as I had extended warranty. They returned the laptop by saying that I have neglected laptop, therefore they refused to rep...

What I wish had happened

I want to return the laptop and get my money back.

Read more
C

C Nash - Status: Resolved

What happened

We went into the shop on Saturday to purchase a desktop computer as ours had just died. We were shown a few but the one we purchased was on offer. We asked if this would be suitable for playing games as I play only Farmville2 and other than that we dont really use the computer for anything else othe...

What I wish had happened

I would have liked/expected the salesman to be honest and we would have purchased a different machine that was suitable for our needs.

Read more

K lynch - Status: Approved

What happened

I had a tumble dryer delivered on 4th March that was damaged. Called straight away to arrange collection and redelivery, let down 3 times. Asked for refund, finally collected item and still refusing refund. Spoke to 20 plus people, escalated to ceo, still being lied to and they still have my mon...

What I wish had happened

I would’ve have happily taken a straight swap but they let me down 3 times, I just want my money back

Read more
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