Curzon Cinema

Recent Complaints :(

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Recent Compliments :)

  • S We had a aggressive viewer in the auditorium, who in the end had to be dragged out by security. Not the company's fault at all in my opinion, but the Manager called out that we should drop by the bar ...
  • L Every time we visit the Curzon, we get friendly, efficient and personalised service! What more can you ask for!

Curzon Cinema Customers

Most talked about by Curzon Cinema customers

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How this makes Curzon Cinema customers feel

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40% Service
Feelings:

Grateful

Pleased

Delighted

Happy

20% Communication
Feelings:

Pleased

Grateful

20% Expectations Exceeded
Feelings:

Pleased

Grateful

20% Quality
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Delighted

Happy

Grateful

Entertainment Customers

Most talked about by Entertainment customers

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How this makes Entertainment customers feel

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38% Service
Feelings:

Pleased

Grateful

Delighted

Special

Happy

25% Expectations Exceeded
Feelings:

Pleased

Special

Delighted

Grateful

25% Quality
Feelings:

Delighted

Happy

Grateful

Special

Pleased

13% Communication
Feelings:

Pleased

Grateful

Most complained about Entertainment companies

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Most complimented Entertainment companies

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  1. Curzon Cinema
  2. Burnley Football Club Suites
No public complaints available. Be the first.
S

S Neatrour - Status: Approved

What happened

We had a aggressive viewer in the auditorium, who in the end had to be dragged out by security. Not the company's fault at all in my opinion, but the Manager called out that we should drop by the bar on the way out, where they gave everyone a complimentary ticket. Nicely done and looking forward to ...

The impact it had

Its nice when companies go the extra mile to make up for an issue that is really outside of their control. Looking forward to another date night at the Cinema!

L

L Barlow - Status: Approved

What happened

Every time we visit the Curzon, we get friendly, efficient and personalised service! What more can you ask for!

The impact it had

It makes me feel valued and makes it easier to encourage others to support their independent cinema