Curzon Cinema

Recent great
experiences :)

  • S We had a aggressive viewer in the auditorium, who in the end had to be dragged out by security. Not the company's fault at all in my opinion, but the Manager called out that we should drop by the bar ...
  • L Every time we visit the Curzon, we get friendly, efficient and personalised service! What more can you ask for!

Recent not so great
experiences :(

No not so great experiences publicly shared. Be the first.

Curzon Cinema Customers

Most talked about by Curzon Cinema customers

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Low

How this makes Curzon Cinema customers feel

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Low
40% Service
Feelings:

Grateful

Pleased

Delighted

Happy

20% Communication
Feelings:

Pleased

Grateful

20% Expectations Exceeded
Feelings:

Pleased

Grateful

20% Quality
Feelings:

Grateful

Delighted

Happy

Entertainment Customers

Most talked about by Entertainment customers

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Low

How this makes Entertainment customers feel

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Low
27% Service
Feelings:

Pleased

Grateful

Delighted

Special

Happy

18% Expectations Exceeded
Feelings:

Pleased

Special

Delighted

Grateful

18% Quality
Feelings:

Delighted

Grateful

Special

Pleased

Happy

9% Communication
Feelings:

Pleased

Grateful

9% Customer Service
Feelings:

Disgusted

Furious

Frustrated

9% Financial Loss
Feelings:

Furious

Frustrated

Disgusted

9% Inconvenienced
Feelings:

Disgusted

Furious

Frustrated

Most positive experiences about Entertainment companies

High
Low
  1. FEVER

Least positive experiences about Entertainment companies

High
Low
  1. Curzon Cinema
  2. Burnley Football Club Suites
No not so great experiences publicly shared. Be the first.
S

S Neatrour - Status: Approved

What happened

We had a aggressive viewer in the auditorium, who in the end had to be dragged out by security. Not the company's fault at all in my opinion, but the Manager called out that we should drop by the bar on the way out, where they gave everyone a complimentary ticket. Nicely done and looking forward to ...

The impact it had

Its nice when companies go the extra mile to make up for an issue that is really outside of their control. Looking forward to another date night at the Cinema!

L

L Barlow - Status: Approved

What happened

Every time we visit the Curzon, we get friendly, efficient and personalised service! What more can you ask for!

The impact it had

It makes me feel valued and makes it easier to encourage others to support their independent cinema