Recent great
experiences :)
Recent not so great
experiences :(
Debenhams Customers
Most talked about by Debenhams customers
How this makes Debenhams customers feel
Frustrated
Let down
Annoyed
Frustrated
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Annoyed
Frustrated
Let down
Annoyed
Department Store Customers
Most talked about by Department Store customers
How this makes Department Store customers feel
Frustrated
Offended
Disgusted
Let down
Annoyed
Furious
Anxious
Happy
Grateful
Delighted
Delighted
Grateful
Satisfied
Happy
Grateful
Delighted
Satisfied
Happy
Grateful
Happy
Satisfied
Delighted
Let down
Annoyed
Frustrated
Frustrated
Let down
Annoyed
Furious
Disgusted
Offended
Offended
Disgusted
Furious
Frustrated
Offended
Anxious
Frustrated
Offended
Anxious
Happy
Most positive experiences about Department Store companies
What happened
I ordered my dad a pair of black jeans for Christmas. They sent a dress. They have next to no customer service -only way to contact is Instagram DM and they are extremely unresponsive. They have not fulfilled my order placed and they are demanding I return the dress before they will fulfil my order....
What I wish had happened
They send the correct item