Recent great
experiences :)
Recent not so great
experiences :(
DPD Customers
Most talked about by DPD customers
How this makes DPD customers feel
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Special
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Satisfied
Happy
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Delighted
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Delighted
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Satisfied
Delivery Service Customers
Most talked about by Delivery Service customers
How this makes Delivery Service customers feel
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Let down
Disgusted
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Unhappy
Unsatisfied
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Surprised
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Disappointed
Disgusted
Anxious
Displeased
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Furious
Disappointed
Let down
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Furious
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Annoyed
Disappointed
Disgusted
Let down
Anxious
Miffed
Offended
Disgusted
Furious
Frustrated
Disappointed
Annoyed
Let down
Unhappy
Sad
Furious
Annoyed
Frustrated
Surprised
Disgusted
Disappointed
Frustrated
Annoyed
Furious
Disappointed
Let down
Unhappy
Anxious
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Annoyed
Furious
Displeased
Grateful
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Satisfied
Pleased
Special
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Furious
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Satisfied
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Special
Delighted
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Delighted
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Let down
What happened
After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me updated via the app on when I’m getting. My delivery driver Rafa is awesome and always polite. I am ...
The impact it had
It makes me have faith that if I see DPD is my amazon courier for my packages, I will have a brilliant service
What happened
Driver didn't even attempt to ring my door & then after speaking to the dpd team they got him to redeliver that afternoon & he said it was delivered when in actual fact it showed up on there systems at the depot. Now have to hope redelivery is attempted tomorrow. The two lovely ladies I spoke to Ch...
The impact it had
The telephone staff just made me feel like they tried everything to get my package to me despite the driver not doing his job properly