DPD

Recent Complaints :(

No public complaints available. Be the first.

Recent Compliments :)

  • K After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me up...

DPD Customers

Most talked about by DPD customers

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How this makes DPD customers feel

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33% Delivery
Feelings:

Delighted

Grateful

Satisfied

33% Communication
Feelings:

Grateful

Satisfied

Delighted

33% Service
Feelings:

Delighted

Grateful

Satisfied

Delivery Service Customers

Most talked about by Delivery Service customers

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How this makes Delivery Service customers feel

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26% Delivery
Feelings:

Frustrated

Furious

Annoyed

Disgusted

Let down

Disappointed

Miffed

Anxious

17% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Disgusted

Let down

Anxious

13% Financial Loss
Feelings:

Frustrated

Furious

Disgusted

Annoyed

Disappointed

Anxious

11% Delay
Feelings:

Furious

Frustrated

Let down

Disappointed

Annoyed

Anxious

Miffed

9% Inconvenienced
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Disappointed

Let down

Anxious

Miffed

5% Fraud
Feelings:

Disgusted

Furious

Frustrated

Disappointed

4% Communication
Feelings:

Frustrated

Annoyed

Let down

Furious

Disappointed

4% Other
Feelings:

Annoyed

Frustrated

Furious

Disgusted

4% Returns
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Let down

Anxious

1% Quality of product
Feelings:

Furious

Annoyed

Let down

1% Embarrassment
Feelings:

Furious

Annoyed

Frustrated

1% Delivery
Feelings:

Delighted

Grateful

Satisfied

1% Communication
Feelings:

Delighted

Grateful

Satisfied

1% Service
Feelings:

Grateful

Satisfied

Delighted

Most complained about Delivery Service companies

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Low
  1. Hermes
  2. P4D

Most complimented Delivery Service companies

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  1. DPD
No public complaints available. Be the first.
K

K Clair - Status: Approved

What happened

After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me updated via the app on when I’m getting. My delivery driver Rafa is awesome and always polite. I am ...

The impact it had

It makes me have faith that if I see DPD is my amazon courier for my packages, I will have a brilliant service