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Recent Compliments :)

K After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me up...
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Recent Complaints :(

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DPD Customers

Most talked about by DPD customers

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How this makes DPD customers feel

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33% Delivery

Feelings:

Delighted

Grateful

Satisfied

33% Communication

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33% Service

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Delivery Service Customers

Most talked about by Delivery Service customers

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How this makes Delivery Service customers feel

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26% Delivery

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Let down

Anxious

Miffed

18% Customer Service

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11% Financial Loss

Feelings:

Furious

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11% Delay

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Furious

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8% Inconvenienced

Feelings:

Furious

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8% Communication

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4% Fraud

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4% Other

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Furious

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3% Returns

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2% Embarrassment

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1% Service

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Delighted

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1% Quality of product

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1% Rudeness

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Furious

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1% Delivery

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Delighted

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1% Communication

Feelings:

Grateful

Satisfied

Delighted

Most complained about Delivery Service companies

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Hermes
P4D

Most complimented Delivery Service companies

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Low

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K Clair - Status: Approved

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What happened

After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me updated via the app on when I’m getting. My delivery driver Rafa is awesome and always polite. I am ...

The impact it had

It makes me have faith that if I see DPD is my amazon courier for my packages, I will have a brilliant service