DPD

Recent Complaints :(

No public complaints available. Be the first.

Recent Compliments :)

  • K After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me up...

DPD Customers

Most talked about by DPD customers

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How this makes DPD customers feel

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33% Delivery
Feelings:

Delighted

Grateful

Satisfied

33% Communication
Feelings:

Delighted

Grateful

Satisfied

33% Service
Feelings:

Delighted

Grateful

Satisfied

Delivery Service Customers

Most talked about by Delivery Service customers

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How this makes Delivery Service customers feel

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27% Delivery
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Disgusted

Let down

Anxious

Miffed

17% Customer Service
Feelings:

Frustrated

Furious

Disappointed

Let down

Annoyed

Disgusted

Anxious

12% Financial Loss
Feelings:

Frustrated

Furious

Disgusted

Disappointed

Annoyed

Anxious

Surprised

11% Delay
Feelings:

Furious

Frustrated

Let down

Annoyed

Disappointed

Anxious

Miffed

9% Inconvenienced
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Disappointed

Let down

Anxious

Miffed

6% Communication
Feelings:

Furious

Annoyed

Frustrated

Disappointed

Let down

4% Other
Feelings:

Frustrated

Furious

Annoyed

Disgusted

Disappointed

Surprised

4% Fraud
Feelings:

Disgusted

Furious

Frustrated

Disappointed

3% Returns
Feelings:

Furious

Frustrated

Annoyed

Let down

Anxious

Disappointed

1% Quality of product
Feelings:

Furious

Annoyed

Let down

1% Embarrassment
Feelings:

Furious

Annoyed

Frustrated

1% Delivery
Feelings:

Satisfied

Delighted

Grateful

1% Communication
Feelings:

Delighted

Grateful

Satisfied

1% Service
Feelings:

Delighted

Grateful

Satisfied

Most complained about Delivery Service companies

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Low
  1. Hermes
  2. P4D

Most complimented Delivery Service companies

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  1. DPD
No public complaints available. Be the first.
K

K Clair - Status: Approved

What happened

After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me updated via the app on when I’m getting. My delivery driver Rafa is awesome and always polite. I am ...

The impact it had

It makes me have faith that if I see DPD is my amazon courier for my packages, I will have a brilliant service