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What happened
I delivered my parcel in the very morning on Sunday morning. It was not even 8am. Delivery man knocked the door two times and also rang the bell. People only have Sundays to sleep and relax. This was not the first time. It is very disappointing.
What I wish had happened
Please drop our parcel after 10am on Sundays.
What happened
After a rocky start in December, I can safely say that DPD have never failed me yet, unlike other companies such as Hermes, they communicate well if I’m not going to receive my parcel and keep me updated via the app on when I’m getting. My delivery driver Rafa is awesome and always polite. I am ...
The impact it had
It makes me have faith that if I see DPD is my amazon courier for my packages, I will have a brilliant service
What happened
Driver didn't even attempt to ring my door & then after speaking to the dpd team they got him to redeliver that afternoon & he said it was delivered when in actual fact it showed up on there systems at the depot. Now have to hope redelivery is attempted tomorrow. The two lovely ladies I spoke to Ch...
The impact it had
The telephone staff just made me feel like they tried everything to get my package to me despite the driver not doing his job properly