Dreams

Recent Compliments :)

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Recent Complaints :(

  • Terrible customer service. Store told me to call customer services, telling me to not put my order number in when I called, or else I would be directed back to them. When I did this, however, the auto...

Dreams Customers

Most talked about by Dreams customers

High
Low

How this makes Dreams customers feel

High
Low
33% Delivery
Feelings:

Annoyed

33% Customer Service
Feelings:

Annoyed

33% Communication
Feelings:

Annoyed

Homeware Customers

Most talked about by Homeware customers

High
Low

How this makes Homeware customers feel

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Low
26% Customer Service
Feelings:

Annoyed

Frustrated

Disappointed

Furious

Disgusted

Anxious

Let down

Offended

16% Communication
Feelings:

Furious

Disappointed

Let down

Frustrated

Annoyed

Anxious

Offended

Disgusted

13% Financial Loss
Feelings:

Frustrated

Disappointed

Disgusted

Furious

Let down

Annoyed

11% Quality of product
Feelings:

Anxious

Annoyed

Disappointed

Frustrated

Furious

Disgusted

8% Delivery
Feelings:

Let down

Annoyed

Offended

Furious

Disappointed

5% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Let down

5% Inconvenienced
Feelings:

Let down

Furious

Frustrated

Disappointed

3% Other
Feelings:

Furious

3% Fraud
Feelings:

Furious

Frustrated

Disgusted

3% Returns
Feelings:

Annoyed

Anxious

Disappointed

3% Injury
Feelings:

Frustrated

Disappointed

Disgusted

3% Service
Feelings:

Pleased

3% Rudeness
Feelings:

Furious

Disappointed

Let down

Most complained about Homeware companies

High
Low
  1. Argos
  2. Dreams
  3. Sodastream

Most complimented Homeware companies

High
Low
  1. Dunelm Group

A Dickinson - Status: Approved

What happened

Terrible customer service. Store told me to call customer services, telling me to not put my order number in when I called, or else I would be directed back to them. When I did this, however, the automated message tells me to try again later and ends the call. "We are unable to route your call at th...

What I wish had happened

I would have liked the store to have helped me.

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