Easyjet

Recent great
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Recent not so great
experiences :(

  • R We are booked to go to Portugal in September but as we all know Portugal is a no go country to travel to according U.K. Gov so we have hundreds of times emailed EasyJet even their CEO , tried calling ...
  • They are refusing to give us a refund that the government have told us not to go on as it is not essential travel. We got our first flight cancelled so changed to another date then the government brou...
  • D On January 19th we booked return flights from Luton to Alicante leaving Luton March 20th and booked car hire via the EasyJet website. EasyJet cancelled the flights on March 17th offering us a full ref...

Easyjet Customers

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30% Customer Service
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22% Financial Loss
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15% Inconvenienced
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9% Communication
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5% Other
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4% Rudeness
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4% Fraud
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3% Delay
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3% Returns
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3% Discrimination
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1% Embarrassment
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1% Quality of product
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Travel Customers

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27% Financial Loss
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25% Customer Service
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11% Inconvenienced
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10% Communication
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7% Delay
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6% Fraud
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4% Rudeness
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2% Other
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2% Returns
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2% Discrimination
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1% Embarrassment
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1% Quality of product
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1% Delivery
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0% Delivery
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0% Service
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0% Expectations Exceeded
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Most positive experiences about Travel companies

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  1. Ryanair
  2. TUI
  3. Easyjet
  4. Alpharooms

Least positive experiences about Travel companies

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  1. British Airways
D

D MAZOR - Status: Approved

What happened

Flight cancelled, received Email they will refund in full and got only the Gov Taxes.

What I wish had happened

Getting the refund as written by their customer services.

E Bell - Status: Approved

What happened

Had package holiday booked to turkey at end of October due to working for Nhs and not being able to quarantine was adviced to get credit and use it to book another holiday to cyprus for that date. This was then cancelled on 7/10/20 recieved email saying I would get full refund, spoke this morning an...

What I wish had happened

Full refund to card

H Dwyer - Status: Approved

What happened

Couldn't travel due to illness and sent a form online with a doctors letter attached, hadn't heard anything for 6 weeks so rang several times and was told from what I could understand, language barrier!, I wasn't entitled to a refund and just don't know why, The last person I spoke to put the phone ...

What I wish had happened

Have a full refund

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