Easyjet

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Recent not so great
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  • R We are booked to go to Portugal in September but as we all know Portugal is a no go country to travel to according U.K. Gov so we have hundreds of times emailed EasyJet even their CEO , tried calling ...
  • They are refusing to give us a refund that the government have told us not to go on as it is not essential travel. We got our first flight cancelled so changed to another date then the government brou...
  • D On January 19th we booked return flights from Luton to Alicante leaving Luton March 20th and booked car hire via the EasyJet website. EasyJet cancelled the flights on March 17th offering us a full ref...

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30% Customer Service
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22% Financial Loss
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15% Inconvenienced
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9% Communication
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4% Rudeness
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3% Delay
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3% Returns
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27% Financial Loss
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25% Customer Service
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11% Inconvenienced
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10% Communication
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7% Delay
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6% Fraud
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2% Returns
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2% Discrimination
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1% Quality of product
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0% Expectations Exceeded
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  1. Ryanair
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  1. British Airways

A ESCRICH VAZquez - Status: Approved

What happened

It really seems unveliavable to me..."Covid 19,Nightmare". The issue was that after recovering my money claimed by Barclays which got me a full refund for an Easyjet trip ,canceled twice by them(and after trying to talk to them and claim with e-mails for a refund without ever answering me) Easyjet ...

What I wish had happened

I expected my refund,but they never get back to me.And no mention of answering phone calls,by the phone numbers given ,by their web site.

M Vivien Bales - Status: Approved

What happened

Booking Reference: EWZ6N4T •Booker’s name: Mrs Vivian Bales •Registered email address vivien.david46@gmail.com •Date of the flight (both outbound and inbound): 8th April •Departure and arrival airport: Hurghada to London Gatwick We had an e mail saying our flight on 24th ...

What I wish had happened

Easyjet to have informed us earlier about the cancelled flight and constant updates in helping us get back to the U.K. This in fact did not happen the Cairo government. through our hotel and our local M.P. they are the ones that found a flight back to the U.K. for us, but as you see, at a price. W...

Z

Z Smoradova - Status: Approved

What happened

Waiting for refunds worth about GBP4000 for 10 months

What I wish had happened

Refund transfer

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