eSky

Recent great
experiences :)

No great experiences publicly shared. Be the first.
Share my own experience

Recent not so great
experiences :(

  • M Requested refund have been delayed since 19th October 20. Base individual purchased flight tickets under terms & condition and EU regulations apply. Your reference: eSky booking: 2543420424 BA 03...
    Read this experience
  • M Still expecting my refund until this date. None of the relevant management updates to me nor any further information. Was very disappointed in terms of reliable customer services apply. Regards
    Read this experience
Share my own experience

eSky Customers

Most talked about by eSky customers

High
Low

How this makes eSky customers feel

High
Low
33% Financial Loss
Feelings:

Frustrated

Disappointed

Let down

33% Customer Service
Feelings:

Frustrated

Disappointed

Let down

17% Delay
Feelings:

Frustrated

Disappointed

Let down

17% Inconvenienced
Feelings:

Frustrated

Disappointed

Let down

Travel Customers

Most talked about by Travel customers

High
Low

How this makes Travel customers feel

High
Low
27% Financial Loss
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Disgusted

Let down

Anxious

Unsatisfied

Miffed

Unhappy

Offended

Sad

Scared

Displeased

Surprised

Uneasy

Anti Climax

Confused

Saddened

Disheartened

25% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Disgusted

Anxious

Unsatisfied

Sad

Unhappy

Scared

Miffed

Offended

Surprised

Saddened

Uneasy

Disheartened

Displeased

Confused

11% Inconvenienced
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Let down

Disappointed

Anxious

Sad

Unhappy

Surprised

Anti Climax

Saddened

Other

Miffed

Disheartened

Uneasy

Unsatisfied

Scared

10% Communication
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Anxious

Disgusted

Sad

Miffed

Unsatisfied

Displeased

Offended

Surprised

Saddened

Unhappy

Disheartened

7% Delay
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Let down

Anxious

Disappointed

Miffed

Sad

Offended

Disheartened

6% Fraud
Feelings:

Frustrated

Furious

Disappointed

Annoyed

Disgusted

Let down

Surprised

Unhappy

Anxious

Anti Climax

Saddened

Uneasy

Scared

4% Rudeness
Feelings:

Frustrated

Furious

Annoyed

Let down

Disgusted

Disappointed

Anxious

Scared

2% Other
Feelings:

Annoyed

Furious

Frustrated

Disappointed

Let down

Disgusted

2% Returns
Feelings:

Furious

Annoyed

Frustrated

Disgusted

Let down

Disappointed

Unhappy

Offended

Unsatisfied

2% Discrimination
Feelings:

Frustrated

Annoyed

Disgusted

Furious

Unhappy

Unsatisfied

Disappointed

Let down

Offended

1% Embarrassment
Feelings:

Furious

Annoyed

Disgusted

Frustrated

Disappointed

Let down

1% Quality of product
Feelings:

Frustrated

Annoyed

Confused

Unhappy

Unsatisfied

Other

Let down

1% Delivery
Feelings:

Let down

Frustrated

Disappointed

Furious

0% Delivery
Feelings:

Delighted

Happy

Overjoyed

0% Service
Feelings:

Delighted

Happy

Overjoyed

0% Expectations Exceeded
Feelings:

Delighted

Happy

Overjoyed

Most positive experiences about Travel companies

High
Low
  1. Ryanair
  2. TUI
  3. Easyjet
  4. Alpharooms

Least positive experiences about Travel companies

High
Low
  1. British Airways
View the industry page
M

M Tang Chong Ung - Status: Resolved

Submit your own

What happened

Requested refund have been delayed since 19th October 20. Base individual purchased flight tickets under terms & condition and EU regulations apply. Your reference: eSky booking: 2543420424 BA 033 - SCDLIA Date : 1st October 20. London Heathrow to Kuala Lumpur Malaysia.

What I wish had happened

Refund issue should be addressed soonest possible.

Read more
M

M Tang Chong Ung - Status: Approved

What happened

Still expecting my refund until this date. None of the relevant management updates to me nor any further information. Was very disappointed in terms of reliable customer services apply. Regards

What I wish had happened

eSky should be accountable to sort my refund soonest possible. Thanks

Read more
No great experiences publicly shared. Be the first.