FEVER

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experiences :)

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Recent not so great
experiences :(

  • L I ordered and paid for 6 tickets to see the show Sister Act in August 2020 for my nieces hen costing over £500.... Obviously with current COVID worldwide I expected the event would be cancelled or re...

FEVER Customers

Most talked about by FEVER customers

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How this makes FEVER customers feel

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33% Customer Service
Feelings:

Disgusted

Furious

Frustrated

33% Financial Loss
Feelings:

Disgusted

Furious

Frustrated

33% Inconvenienced
Feelings:

Disgusted

Furious

Frustrated

Entertainment Customers

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How this makes Entertainment customers feel

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27% Service
Feelings:

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Special

Happy

18% Expectations Exceeded
Feelings:

Pleased

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Delighted

Grateful

18% Quality
Feelings:

Delighted

Grateful

Special

Pleased

Happy

9% Communication
Feelings:

Pleased

Grateful

9% Customer Service
Feelings:

Disgusted

Furious

Frustrated

9% Financial Loss
Feelings:

Furious

Frustrated

Disgusted

9% Inconvenienced
Feelings:

Disgusted

Furious

Frustrated

Most positive experiences about Entertainment companies

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  1. FEVER

Least positive experiences about Entertainment companies

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  1. Curzon Cinema
  2. Burnley Football Club Suites
L

L Wilsher - Status: Approved

What happened

I ordered and paid for 6 tickets to see the show Sister Act in August 2020 for my nieces hen costing over £500.... Obviously with current COVID worldwide I expected the event would be cancelled or rearranged - I did contact FEVER to ask if they knew but they said they had to wait before any changes...

What I wish had happened

All I needed was some help to re-book a new date BUT now I don't want them to have my money, their non existent customer service is disgusting

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