Foot Locker

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  • C Paid for tracksuit six week ago. Didn’t receive the item. Was only part refunded and now haven’t heard from them and it’s past the ten days they said it would take to resolve!
  • G I purchased some trainers about 8 weeks ago and returned them through their online returns for a refund with Hermes then 2 weeks later the same trainers were returned back I sent them back again with ...

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29% Financial Loss
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29% Delivery
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29% Customer Service
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14% Returns
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19% Customer Service
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19% Financial Loss
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14% Delivery
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12% Communication
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6% Returns
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5% Delay
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5% Fraud
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4% Service
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4% Communication
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2% Rudeness
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1% Other
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1% Quality of product
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C

C ross - Status: Approved

What happened

Paid for tracksuit six week ago. Didn’t receive the item. Was only part refunded and now haven’t heard from them and it’s past the ten days they said it would take to resolve!

What I wish had happened

Would like a full refund and a goodwill gesture

G

G Sheffield - Status: Approved

What happened

I purchased some trainers about 8 weeks ago and returned them through their online returns for a refund with Hermes then 2 weeks later the same trainers were returned back I sent them back again with a letter inside explaining error They received item in 26th November at 10 am as I tracked them I ...

What I wish had happened

For them to at least reply with an update on my return and to finally receive my refund

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