GLS UK

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  • G GLS UK is the courier for a company Manomano. I ordered a product from Manomano. I recieved no notification from GLS about the likelihood of the intended delivery. Not until I got a email from them sa...

GLS UK Customers

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33% Customer Service
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33% Communication
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33% Delivery
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Unsatisfied

Delivery Service Customers

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27% Delivery
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20% Customer Service
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13% Financial Loss
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10% Communication
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10% Delay
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7% Inconvenienced
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3% Fraud
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2% Returns
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2% Other
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Furious

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1% Embarrassment
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1% Delivery
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Special

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1% Rudeness
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1% Communication
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0% Service
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0% Quality of product
Feelings:

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G

G siddall - Status: Approved

What happened

GLS UK is the courier for a company Manomano. I ordered a product from Manomano. I recieved no notification from GLS about the likelihood of the intended delivery. Not until I got a email from them saying nothing but showing a tracking link simply indicating they attempted to deliver but the consign...

What I wish had happened

That GLS simply sent email or text in advance indicating likelihood of delivery day and time so at least I could attempt to have time of work to receive my delivery. They could have requested in advance alternative arrangements from me if no one present. Or they could simply have left the parcel on...

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