Jetline Holidays

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Recent not so great
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  • C Booked a hotel and cruise holiday...cancelled in July due to COVID. Set about getting a refund for deposit paid...eventually a partial refund with the balance of £1000 outstanding. Issues with credit...

Jetline Holidays Customers

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33% Financial Loss
Feelings:

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Frustrated

33% Communication
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33% Delay
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Travel Customers

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How this makes Travel customers feel

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27% Financial Loss
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Furious

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Anxious

Unsatisfied

Miffed

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Uneasy

Anti Climax

Confused

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Disheartened

25% Customer Service
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11% Inconvenienced
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Anti Climax

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Other

Miffed

Disheartened

Uneasy

Unsatisfied

Scared

10% Communication
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7% Delay
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6% Fraud
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4% Rudeness
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2% Other
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2% Returns
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2% Discrimination
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1% Embarrassment
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1% Quality of product
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Other

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1% Delivery
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0% Delivery
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0% Service
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0% Expectations Exceeded
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Most positive experiences about Travel companies

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  1. British Airways
C

C Barder - Status: Approved

What happened

Booked a hotel and cruise holiday...cancelled in July due to COVID. Set about getting a refund for deposit paid...eventually a partial refund with the balance of £1000 outstanding. Issues with credit refund note but since expired . Refusing to pay stating March 2021 is the new expiry date....any he...

What I wish had happened

The full refund initially but certainly the balance now...

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